FAQs
What are the main responsibilities of an Enterprise Services, Travel Support, Associate?
The Associate of Travel Services is responsible for managing various aspects of the firm’s global travel program, including air, hotel, ground transportation, policy compliance, and travel technologies. They are also responsible for vendor management activities and ensuring global service delivery.
What is the role of the Associate in vendor management?
The Associate is responsible for co-managing a team of specialists and vendor personnel to ensure the global delivery of services at a consistent level. They also oversee vendor governance, including assessing vendor performance, managing issues and risks, and ensuring consistent delivery by vendor partners.
How does the Associate ensure compliance with travel policies?
The Associate is responsible for ensuring compliance with travel policies by monitoring and enforcing policy adherence across the firm’s global travel program. They work closely with team members to implement and communicate travel policies effectively.
What skills are required for this role?
The ideal candidate for this role should have strong communication, organizational, and problem-solving skills. They should also have experience in travel management, vendor management, and knowledge of travel technologies.
How does the Associate ensure global service delivery?
The Associate works with a team of specialists and vendor personnel to ensure consistent global service delivery. They establish standards of vendor governance, monitor vendor performance, track issues and risks, and ensure that vendor partners meet agreed-upon standards.