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EO Information Systems Support Officer

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UK Ministry of Defence

5d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • IT & Cybersecurity
    Healthcare
  • Colchester

AI generated summary

  • You must troubleshoot PHC system issues, assist medical centers with data input, train staff on data extraction, support OS and MS Office use, and co-manage change requests effectively.
  • You will focus on PHC system issues, assist medical centres with data input, support staff in operating systems and Microsoft Office, and co-manage change requests for ModNet implementation.

Requirements

  • Duties Will Include, But Are Not Limited To
  • Acting as a central focus for PHC system issues. Testing problems and issues and forwarding to appropriate authority where necessary. Utilising regional Subject Matter Experts (SME) to encourage information and skill sharing within PHC System.
  • Assisting and advising medical centres on use and data input of PHC System. Assisting and training staff to extract statistical and strategic data from the system.
  • Providing support alongside the Data Management Officer (DMO) in instructing and assisting staff to configure Operating Systems and the use of Microsoft Office applications (including Sharepoint) and equipment where appropriate.
  • Co-managing change requests for ModNet. Co-managing the implementation of approved change requests, ensure hardware and software is installed appropriately and meets the needs of the business.

Responsibilities

  • Acting as a central focus for PHC system issues. Testing problems and issues and forwarding to appropriate authority where necessary. Utilising regional Subject Matter Experts (SME) to encourage information and skill sharing within PHC System.
  • Assisting and advising medical centres on use and data input of PHC System. Assisting and training staff to extract statistical and strategic data from the system.
  • Providing support alongside the Data Management Officer (DMO) in instructing and assisting staff to configure Operating Systems and the use of Microsoft Office applications (including Sharepoint) and equipment where appropriate.
  • Co-managing change requests for ModNet. Co-managing the implementation of approved change requests, ensure hardware and software is installed appropriately and meets the needs of the business.

FAQs

What is the job title for this position?

The job title is EO Information Systems Support Officer.

Where is this job located?

This job is located at RHQ DPHC East, Merville Barracks, Colchester, Essex, CO2 7UT.

What are the working hours for this position?

This is a permanent, full-time role offering 37 hours per week.

Is travel required for this role?

Yes, this is a peripatetic role, and the successful candidate will be required to travel to medical facilities within the DPHC East Region.

What is the salary for this position?

The salary for this position is £29,580.

Are there any additional pension contributions provided?

Yes, the Ministry of Defence contributes £8,569 towards membership in the Civil Service Defined Benefit Pension scheme.

What qualities are important for a candidate applying for this role?

Candidates should be motivated, adaptable, well organized, self-motivated, and have strong interpersonal and collaborative skills.

What key responsibilities are involved in this position?

Key responsibilities include managing and supporting DPHC Information Systems, assisting medical centres with system use, providing staff training, and managing change requests for ModNet.

What specific behaviors will be assessed during the selection process?

The behaviors assessed will include Leadership, Seeing the Big Picture, Managing a Quality Service, Delivering at Pace, Changing and Improving, and Working Together.

Are there benefits for employees besides salary?

Yes, benefits include a civil service pension, inclusive working environment, learning and development opportunities, free on-site parking, access to a gym, and pay-as-you-dine facilities.

Is flexible or part-time work an option for this position?

Yes, requests to work flexibly and/or part-time will be considered, taking into account business needs.

Will candidates be subject to any security checks?

Yes, successful candidates must meet security requirements and undergo a criminal record check.

Can international applicants apply for this position?

No, this role does not meet the criteria for sponsorship under the points-based system, so it is not open to applicants requiring sponsorship.

How will feedback be provided to candidates?

Feedback will only be provided if you attend an interview or assessment.

Who should applicants contact for further inquiries about the job?

Applicants can contact Debra Ludlam at debra.ludlam388@mod.gov.uk for job-related inquiries.

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UK Ministry of Defence

Official corporate LinkedIn channel for the UK Ministry of Defence.

Defence & Aerospace
Industry
1001-5000
Employees

Mission & Purpose

We protect the security, independence and interests of the United Kingdom at home and abroad. We work with our allies and partners whenever possible. Our aim is to ensure that the UK’s Armed Forces have the training, equipment and support necessary for their work, and that we keep within budget. Our priorities 2015 to 2020 are to: protect our people project our global influence promote our prosperity maintain a strategic base and integrated global support network, and manage the Department of State