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Epic Application Analyst I

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Baylor Scott & White Health

Jul 24

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Austin, +7

Requirements

  • - Provide testing and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal stakeholder consideration.
  • - Create, modify and track system build timely and effectively.
  • - Create and execute test scripts for new system builds.
  • - Provides Application Support, Implements system updates and changes, and communicate those changes to super users and end users.
  • - Engage, manage, and communicate to all stakeholders.
  • - Solve problems by studying business issues/requirements, examining workflows and synthesizing key messages.
  • - Implement system updates and changes, and communicate those changes to super users and end users.
  • - Coordinate training materials and schedules for all super users and end users.
  • - Serve as a liaison between end users, subject matter experts and vendor implementation team.
  • - Ability and experience knowledge end user workflow and owning the technical components of that workflow.
  • - Ability to work well in team environments.
  • - Proficient with word processing, spreadsheet, and email software applications.
  • - Demonstrated customer-oriented service excellence principals.
  • - Self-motivated person who can identify and resolve issues, and advance personal knowledge.
  • - Ability to execute complex tasks through organization and details motivated approach.
  • - Demonstrated excellent mutual communication skills, among facility customers and team members.
  • - A quick learner of software and information technology, and motivated to learn new applications.
  • - Epic application knowledge to build, test, support and train preferred.
  • - Functional knowledge of the associated application preferred.
  • - Working knowledge of Scott and White workflows with an understanding of the inputs/outputs from an end user and patient perspective preferred.
  • - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • - EXPERIENCE - Less than 1 Year of Experience
  • - Epic Certification (EPICCERT)

Responsibilities

  • Primary responsibility is to configure and provide fundamental functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to partner with end users to know about the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for an assigned set of users and will coordinate all activities on behalf of the IS organization. You assist with the testing, recommendations for corrective actions and resolution of problems within the software applications, and provides help for normal maintenance of upgrades, and system maintenance.
  • Provide testing and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal stakeholder consideration.
  • Create, modify and track system build timely and effectively.
  • Create and execute test scripts for new system builds.
  • Provides Application Support, Implements system updates and changes, and communicate those changes to super users and end users.
  • Engage, manage, and communicate to all stakeholders.
  • Solve problems by studying business issues/requirements, examining workflows and synthesizing key messages.
  • Implement system updates and changes, and communicate those changes to super users and end users.
  • Coordinate training materials and schedules for all super users and end users.
  • Serve as a liaison between end users, subject matter experts and vendor implementation team.
  • KEY SUCCESS FACTORS
  • Ability and experience knowledge end user workflow and owning the technical components of that workflow.
  • Ability to work well in team environments.
  • Proficient with word processing, spreadsheet, and email software applications.
  • Demonstrated customer-oriented service excellence principals.
  • Self-motivated person who can identify and resolve issues, and advance personal knowledge.
  • Ability to execute complex tasks through organization and details motivated approach.
  • Demonstrated excellent mutual communication skills, among facility customers and team members.
  • A quick learner of software and information technology, and motivated to learn new applications.
  • Epic application knowledge to build, test, support and train preferred.
  • Functional knowledge of the associated application preferred.
  • Working knowledge of Scott and White workflows with an understanding of the inputs/outputs from an end user and patient perspective preferred.
  • Benefits
  • Our competitive benefits package includes the following
  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
  • Note: Benefits may vary based upon position type and/or level
  • Qualifications
  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE - Less than 1 Year of Experience
  • CERTIFICATION/LICENSE/REGISTRATION
  • Epic Certification (EPICCERT)

FAQs

What is the primary responsibility of the Epic Application Analyst I?

The primary responsibility is to configure and provide fundamental functional and technical help for specific applications to a variety of business and clinical users, while also partnering with end users to understand workflow interdependencies and making corrective adjustments or enhancements.

What are the essential functions of the role?

Essential functions include providing testing and documentation of workflows, creating and executing test scripts for new system builds, implementing system updates and changes, engaging with stakeholders, and coordinating training materials and schedules for super users and end users.

What qualifications are required for the Epic Application Analyst I position?

Candidates need a Bachelor's degree or four years of work experience above the minimum qualification. Less than one year of experience is required.

Is Epic certification necessary for this position?

Yes, Epic certification (EPICCERT) is required for this position.

What skills are important for success in this role?

Key skills include knowledge of end user workflow, the ability to work well in teams, proficiency with word processing and spreadsheet applications, excellent communication skills, self-motivation to resolve issues, and a quick learning ability for software and information technology.

What is the salary range for the Epic Application Analyst I position?

The pay range for this position is $27.69/hr for entry-level qualifications up to $47.01/hr for highly experienced candidates.

What benefits are offered for this position?

Benefits include immediate eligibility for health and welfare benefits, a 401(k) savings plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning on Day 1.

How does the role serve as a liaison in the organization?

The Epic Application Analyst I serves as a liaison between end users, subject matter experts, and the vendor implementation team, ensuring effective communication and problem resolution across these groups.

What is the expected level of experience with Epic applications for this role?

While Epic application knowledge is preferred, candidates are expected to have less than one year of experience, indicating that entry-level candidates are encouraged to apply.

Which software skills are emphasized for this position?

Proficiency in word processing, spreadsheet, and email software applications is emphasized, as these tools are essential for documentation and communication regarding workflows and technical issues.

What type of training responsibilities does this position entail?

This position is responsible for coordinating training materials and schedules for all super users and end users, ensuring they are well-informed about system updates and changes.

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Baylor Scott & White Health

Changing Healthcare for the Better.

Science & Healthcare
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com.

Culture & Values

  • We serve faithfully

  • We never settle

  • We are in it together

  • We make an impact

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