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EPR Business Intelligence & Reporting Analyst

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Data
    Healthcare
  • London

Requirements

  • - Gaining an Epic qualification through successfully completing Epic’s training programme (certified or proficient)
  • - Configure the Business Intelligence and Reporting tools within the Epic system matching agreed workflows
  • - Analysing and suggesting ways to improve current workflows and working practices
  • - Assisting with testing of the systems to ensure it is safe, usable, secure and robust
  • - Analyse and document routine clinical and administrative workflows, information, data collection and/or reporting requirements
  • - Investigate end users’ preferences and populate databases as part of the configuration process
  • - Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application
  • - Ensure that the Epic system is configured to meet new ‘best practice’ ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Configuration Analyst or Configuration Manager when required
  • - Log issues as they arise and update administration systems accordingly
  • - Liaise with colleagues and the supplier to achieve resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate

Responsibilities

  • As an EPR Configuration Analyst for Business Intelligence the post holder is responsible for:
  • Assisting with the ongoing optimisation of the Trust’s new electronic patient record (EPR) system within a designated team
  • Assisting with the ongoing end user training and support of the Trust’s end users; at times providing on-call support
  • Gaining an Epic qualification through successfully completing Epic’s training programme (certified or proficient)
  • Configure the Business Intelligence and Reporting tools within the Epic system matching agreed workflows
  • Analysing and suggesting ways to improve current workflows and working practices
  • Assisting with testing of the systems to ensure it is safe, usable, secure and robust.
  • Analyse and document routine clinical and administrative workflows, information, data collection and/or reporting requirements;
  • Investigate end users’ preferences and populate databases as part of the configuration process;
  • Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application;
  • Ensure that the Epic system is configured to meet new ‘best practice’ ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Configuration Analyst or Configuration Manager when required;
  • Log issues as they arise and update administration systems accordingly. Liaise with colleagues and the supplier to achieve resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate;

FAQs

What qualifications do I need to apply for the EPR Business Intelligence & Reporting Analyst position?

Applicants are expected to gain an Epic qualification through successfully completing Epic’s training program (certified or proficient).

What are the main responsibilities of an EPR Business Intelligence & Reporting Analyst?

The main responsibilities include assisting with the optimization of the EPR system, providing end user training and support, configuring Business Intelligence and Reporting tools, and analyzing workflows and working practices.

Will I receive training when starting this role?

Yes, you will assist with ongoing end user training and support, and you will also undergo training to gain Epic qualification.

Is there an on-call requirement for this position?

Yes, at times, the role requires providing on-call support to end users.

What should I do if I encounter issues with the Epic system?

You should log the issues as they arise, update administration systems, and liaise with colleagues and the supplier to achieve a resolution.

Is there a focus on diversity and inclusion within the hiring process?

Yes, GOSH is committed to being a diverse and inclusive employer, and all applicants will receive consideration for employment without regard to race, gender, or other statuses.

Are there opportunities for informal visits or discussions about the role?

Yes, interested applicants can contact William Houghton, EPR Head of Design & Delivery - Inpatients, for further details or informal visits.

What types of staff networks does GOSH offer?

GOSH offers active staff networks for BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions, and Women, which are open to all employees.

Is experience in analyzing workflows required for this position?

Yes, candidates should be able to analyze and document routine clinical and administrative workflows and suggest improvements.

How does GOSH ensure all applicants and employees are treated fairly?

GOSH has policies and procedures in place to ensure fair and consistent treatment for all applicants and employees, and is accredited as a Disability Confident Employer.

The official page for Great Ormond Street Hospital for Children NHS Foundation Trust. Explore your potential with us!

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is a national centre of excellence in the provision of specialist children's health care, currently delivering the widest range of specialist care of any children's hospital in the UK. It aspires to offer outcomes for children in the top five in the world. The largest centre in the UK for children with heart or brain problems, and, with UCLH it is the largest centre in Europe for children with cancer. It is the only specialist Biomedical Research Centre for paediatrics, it works in partnership with the UCL Institute of Child Health (ICH), part of University College London, and together they form the largest paediatric research and teaching centre in the UK, and one of the largest in the world. The hospital at Great Ormond Street is the only exclusively specialist children's hospital in the UK. It does not have an Accident and Emergency department and largely only accepts specialist referrals from other hospitals and community services. The population of children served by the hospital is characterised by those with multiple disabilities and/or health problems and rare and congenital (present at birth) conditions.

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