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ERP Package Applications Associate Manager

  • Job
    Full-time
    Senior Level
  • Consulting
    IT & Cybersecurity
  • Quezon City

AI generated summary

  • You need 5+ years of relevant experience, strong technical knowledge, leadership skills, problem-solving abilities, excellent communication, and the capacity to translate client needs into proposals and designs.
  • You will implement technical solutions, lead projects, provide design support, communicate with clients, and contribute to knowledge sharing while assisting in pre-sales activities.

Requirements

  • 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
  • Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.
  • Has led small team in delivery of a specific deliverable.
  • Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.
  • Possesses advanced level of business, technical, or functional knowledge.
  • Has ability to perform/drive resolution of problems on combinations and interactions of products.
  • Ability to apply technology and consulting to solve a client business problem.
  • Able to communicate and present complex issues with assurance and confidence.
  • Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.
  • Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
  • Owns and produces customer documentation.
  • Ability to translate technical details into concise and easy to understand written form.
  • Ability to write relevant components of a proposal document (e.g. answer specific RFP questions).
  • Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
  • Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
  • From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver.
  • Able to advise the engagement owner about the risks associated with this work package.
  • Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

Responsibilities

  • Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design.
  • Occasionally responsible for providing a detailed technical design for enterprise solutions.
  • Understands a broad spectrum of company technology in order to provide part or all of a detailed technical design which meets customer requirements.
  • Often leads small to medium technical projects.
  • Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.
  • Liaises with Solutions Architect as appropriate.
  • Provides technical support and input on the application of technology to a defined business segment.
  • Provides advice on solution and integration opportunities to defined segments.
  • Provides technical leadership on specific integration activities that are part of an engagement.
  • Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment.
  • Communicates across client community, and is viewed as adding value.
  • Demonstrates execution of the company strategy.
  • Contributes to knowledge tools and communities, and ensures project learnings are documented and shared.
  • Role models Knowledge sharing and re-use within practice or profession.
  • Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.
  • Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc.
  • Participates in the selling process in C&I and works with sales/principals on pre- sales activities.

FAQs

What is the primary responsibility of an ERP Package Applications Associate Manager?

The primary responsibility is to provide technology consulting to external customers and internal project teams, ensuring that technology solutions meet customers' business needs.

What qualifications are required for this position?

A Bachelor of Arts/Science or equivalent degree in computer science or a related area of study is required, along with 5+ years of professional experience. If there is no degree, 8+ years of relevant professional experience is needed.

What skills are essential for this role?

Essential skills include advanced technical knowledge in multiple technology areas, strong problem resolution abilities, excellent communication skills, and the ability to translate technical details into concise documentation.

What kind of projects does an ERP Package Applications Associate Manager lead?

The role often involves leading small to medium technical projects and providing technical leadership on specific integration activities.

Is prior experience in technology consulting required?

Yes, candidates should have significant experience in technology consulting as part of their professional background.

How does this role contribute to customer satisfaction?

The ERP Package Applications Associate Manager acts as a trusted advisor, maintaining effective customer relationships to ensure satisfaction and success with the delivered solutions.

What opportunities for professional growth and knowledge sharing does this position offer?

The role allows for contributions to knowledge tools and communities, provides opportunities for certification, and encourages membership and involvement in professional communities.

Will the ERP Package Applications Associate Manager participate in the sales process?

Yes, this role includes participation in pre-sales activities and collaboration with sales or principals during the selling process.

What is the expected level of technical knowledge for this position?

Candidates should have depth and breadth of technical knowledge sufficient to design and scope deliverables within their field of expertise, as well as advanced knowledge in at least three major technology areas.

Is experience in managing relationships with clients important?

Yes, managing client relationships and being viewed as adding value is crucial for ensuring positive outcomes and customer satisfaction.

Delivering excellence for our customers and colleagues

Technology
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.