FAQs
What is the primary responsibility of an ERP Package Applications Associate Manager?
The primary responsibility is to provide technology consulting to external customers and internal project teams, ensuring that technology solutions meet customers' business needs.
What qualifications are required for this position?
A Bachelor of Arts/Science or equivalent degree in computer science or a related area of study is required, along with 5+ years of professional experience. If there is no degree, 8+ years of relevant professional experience is needed.
What skills are essential for this role?
Essential skills include advanced technical knowledge in multiple technology areas, strong problem resolution abilities, excellent communication skills, and the ability to translate technical details into concise documentation.
What kind of projects does an ERP Package Applications Associate Manager lead?
The role often involves leading small to medium technical projects and providing technical leadership on specific integration activities.
Is prior experience in technology consulting required?
Yes, candidates should have significant experience in technology consulting as part of their professional background.
How does this role contribute to customer satisfaction?
The ERP Package Applications Associate Manager acts as a trusted advisor, maintaining effective customer relationships to ensure satisfaction and success with the delivered solutions.
What opportunities for professional growth and knowledge sharing does this position offer?
The role allows for contributions to knowledge tools and communities, provides opportunities for certification, and encourages membership and involvement in professional communities.
Will the ERP Package Applications Associate Manager participate in the sales process?
Yes, this role includes participation in pre-sales activities and collaboration with sales or principals during the selling process.
What is the expected level of technical knowledge for this position?
Candidates should have depth and breadth of technical knowledge sufficient to design and scope deliverables within their field of expertise, as well as advanced knowledge in at least three major technology areas.
Is experience in managing relationships with clients important?
Yes, managing client relationships and being viewed as adding value is crucial for ensuring positive outcomes and customer satisfaction.