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ESR System Administrator

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East Lancashire Hospitals NHS Trust

8d ago

  • Job
    Full-time
    Junior & Mid Level

AI generated summary

  • You should have administrative experience, an interest in systems, strong customer service skills, and the ability to work independently and adapt to change in a team-oriented environment.
  • You will manage ESR queries, maintain data accuracy, generate reports, support users, assist with projects, conduct audits, and contribute ideas for service improvement and training organization.

Requirements

  • - Previous applicants need not apply
  • - An exciting opportunity has arisen to join the Workforce Information & Systems Team within the Human Resource Division at East Lancashire Hospital Trust.
  • - We are looking for an enthusiastic and well-motivated member of staff who is a flexible team player.
  • - The post holder will have administrative experience, and an interest in Systems, data and reporting.
  • - ESR is an ever-changing and developing system, so the post holder will need to be able to adapt to change, and enjoy taking on new challenges and processes.
  • - The post holder must have good Customer Service experience and be able to provide details of this at interview.
  • - The post holder will work within their area of responsibility using their own initiative and prioritising their workload effectively, ensuring deadlines are met.
  • - The Workforce Information & Systems Team currently manage the ESR System for ELHT with approximately 12000 employee staff records.
  • - It is essential that we work well as a Team but also manage our own workstreams and work on our own initiatives to enable to deliver the highest standard of data quality.
  • - Develop the role to meet the needs of the service providing new and innovative approaches using technological solutions.

Responsibilities

  • - Provide administrative support to the ESR / Workforce Information Team, being the first point of contact for ESR queries i.e. online payslip access and manage central email inboxes.
  • - Provide support in the maintenance and data cleansing of the ESR system.
  • - Contribute to improving system functionality and assist with ESR projects as and when required.
  • - Be responsible for delivering standardized reports daily and weekly across the HR Directorate.
  • - Act as an initial point of contact for all queries to the ESR Team received by the ESR email accounts.
  • - Administer online payslip passwords and support users with access to the system as and when required.
  • - Maintain access for users on the ESR.
  • - Run and distribute standard reports daily using ESR BI and Excel.
  • - Manage the Workforce FOI inbox, producing FOI reports on request within timescales.
  • - Provide basic ESR administration for the team.
  • - Support the ongoing projects, organising monthly emails, contacting managers, carrying out ESR data input in a timely manner.
  • - Assist with the data cleansing and the routine interrogation of ESR as required and monitor ESR for accuracy and validation of the data supplied.
  • - Carry out routine system audit checks as directed.
  • - Maintain the ESR Self Service hierarchy.
  • - Support with the implementation of projects that are on-going within the team.
  • - Actively contribute ideas for the improvement of service provision within the team.
  • - Attend ESR meetings and other ad-hoc meetings taking notes as required.
  • - Develop the role to meet the needs of the service providing new and innovative approach using technological solutions.
  • - Assist with facilitation and organisation of training as necessary.

FAQs

What is the focus of the ESR System Administrator role?

The ESR System Administrator role focuses on providing administrative support for the ESR system, managing queries, maintaining data quality, and generating reports within the Workforce Information & Systems Team at East Lancashire Hospital Trust.

What kind of experience is required for this position?

The position requires administrative experience and an interest in systems, data, and reporting.

Are there any specific skills that the ideal candidate should possess?

Yes, the ideal candidate should have good customer service skills, the ability to prioritize workloads effectively, and the capability to adapt to changes in an evolving system.

What kind of tasks will the post holder be responsible for?

The post holder will manage ESR queries, administer online payslip access, run and distribute reports, support projects, maintain data accuracy, and conduct routine system checks.

Is teamwork important in this role?

Yes, teamwork is essential; however, the post holder will also need to manage their own workstreams and initiatives to ensure high standards of data quality.

What tools will be used for reporting in this role?

The role will involve using ESR BI and Excel to run and distribute standardized reports.

Will the post holder have opportunities to contribute ideas for improvement?

Yes, the post holder is encouraged to actively contribute ideas for improving service provision within the team.

What types of meetings will the post holder attend?

The post holder will attend ESR meetings and other ad-hoc meetings, taking notes as required.

Will there be opportunities for training and development?

Yes, the role includes assisting with the facilitation and organization of training as necessary.

Is prior experience with the ESR system required?

Previous experience with the ESR system is not specifically stated as a requirement, but familiarity with systems and data management would be beneficial.

East Lancashire Hospitals NHS Trust

Delivering safe, personal and effective care

Science & Healthcare
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

East Lancashire Hospitals NHS Trust provides comprehensive healthcare services across several hospitals in East Lancashire, including emergency care, surgery, and specialized treatments. Their ultimate mission is to deliver high-quality, patient-centered care while improving health outcomes and promoting well-being. Their purpose is to ensure accessible, effective, and compassionate healthcare for the communities they serve, focusing on both immediate and long-term health needs.