FAQs
What qualifications are required for the Event Manager position?
A Bachelor’s Degree in hospitality, business, facility management, or a related field is required, along with a minimum of 3 years of experience in the hospitality industry and/or customer service and at least 3 years of event planning or production experience. CMP certification is preferred.
Is there a need for specific software knowledge for this role?
Yes, familiarity with the Ungerboeck Event Management software (EBMS) application is required after training.
What are the primary responsibilities of the Event Manager?
The Event Manager is responsible for planning, directing, organizing, and coordinating event activities, acting as a liaison between clients and various departments, managing event logistics, and ensuring customer satisfaction throughout the entire event process.
Will the Event Manager need to work irregular hours?
Yes, the Event Manager must be willing to work irregular schedules and hours as required, especially during assigned events.
Is travel required for the Event Manager position?
While travel is not explicitly mentioned, conducting client site visits and attending meetings might require local travel depending on client needs.
What are the key skills necessary for this role?
Essential skills include exceptional interpersonal, organizational, communication, and negotiation skills, as well as excellent business judgment, planning abilities, and the capacity to handle multiple tasks effectively.
How physically demanding is the Event Manager role?
The role requires extensive walking and may involve kneeling, climbing to high walkways, and occasionally lifting or moving up to 50 pounds.
What type of events will the Event Manager coordinate?
The Event Manager will coordinate a variety of events as directed by external clients, adapting to different requirements and ensuring all aspects of event production are managed effectively.
Is there support for continuing education or training in this position?
Yes, the Event Manager is encouraged to attend workshops, seminars, meetings, and other training programs to stay informed of current industry practices.
What is the working environment like for this role?
The working environment is fast-paced, and the Event Manager must be prepared to navigate a wide variety of situations while maintaining a professional image and attitude.