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Executive Administrative Assistant

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American Express

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • New York

AI generated summary

  • You need admin experience, strong organization and communication skills, sound judgment, proactivity, calm under pressure, and proficiency in Outlook, Excel, Word, and PowerPoint.
  • You will manage calendars, act as a liaison for leaders, participate in team meetings, assist peers with processes, and oversee departmental assets and supplies.

Requirements

  • Minimum Qualifications
  • Experience: Track record as an administrative assistant
  • Attention to Detail: Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.
  • Executive communication: Demonstrated ability to interact with leaders and handle confidential and sensitive information with discretion and integrity.
  • Sound judgement: Able to juggle the multiple day-to-day responsibilities of the office and prioritize appropriately.
  • Proactivity: Ability to take the initiative to anticipate the needs of the management team.
  • Calm under pressure: Ability to stay in control of a complex workload and with a sense of urgency when needed.
  • Office Skills: Highly proficient Outlook, Excel, Word and PowerPoint.
  • Preferred Qualifications
  • Amex Solutions: Knowledge of Platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, TechCare) preferred.

Responsibilities

  • Be a scheduler: maintaining calendars using a high level of integrity, managing across senior leaders of American Express. Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.
  • Be a communicator: serve as the initial liaison for internal and external senior leaders.
  • Be a team member: actively participating in team meetings, managing organization charts and also maintaining departmental distribution lists.
  • Be an influencer: assisting peers with process-related questions and best practices.
  • Be an inventory manager: managing departmental assets, supplies & services procurement and other administrative support tasks.

FAQs

Do we support remote work?

Yes, we support remote work with a hybrid model depending on the role and business needs.

What is the salary range for this position?

The salary range for this position is $24.05 to $48.10 hourly, in addition to bonus and benefits.

What qualifications are required for this job?

The minimum qualifications include a track record as an administrative assistant, excellent organization and prioritization skills, the ability to handle confidential information with discretion, sound judgment, proactivity, and proficiency in Outlook, Excel, Word, and PowerPoint.

Is there any support for career development?

Yes, we offer career development and training opportunities to help colleagues grow in their careers.

What benefits do you offer?

Benefits include competitive base salaries, bonus incentives, retirement savings plan company match, comprehensive medical and dental insurance, flexible working models, paid parental leave, on-site wellness centers, and free counseling support.

Are there opportunities for advancement within the company?

Yes, we encourage internal mobility and provide opportunities for growth and advancement within the company.

Is knowledge of specific software preferred for this role?

Yes, knowledge of platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, and TechCare is preferred.

Will American Express pursue visa sponsorship for this position?

No, employment eligibility to work in the U.S. is required and the company will not pursue visa sponsorship for this position.

Do you have a commitment to diversity and inclusion?

Yes, American Express is an equal opportunity employer and is committed to creating a diverse and inclusive environment for all colleagues.

How does the company support mental health?

The company provides free and confidential counseling support through our Healthy Minds program to support mental well-being.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.