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Executive Assistant

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American Express

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • London

AI generated summary

  • You must have admin support experience, strong communication skills, attention to detail, integrity, and proficiency in MS Office. Ability to manage multiple tasks in a fast-paced environment is essential.
  • You will manage calendars, coordinate travel, prepare expense reports, assist with meetings, handle inquiries, manage supplies, and support various ad-hoc projects and new hire onboarding.

Requirements

  • Minimum Qualifications:
  • Experience in providing administrative support is required.
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities.
  • Excellent written and verbal communication skills.
  • Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up.
  • Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality.
  • Ability to proactively identify and resolve issues.
  • Ability to work with all levels of management, associates, and external business contacts.
  • Strong computer skills, including Microsoft Outlook, Webex, MS Office Suite (Word, Excel, PowerPoint).

Responsibilities

  • Key responsibilities include:
  • Calendar management across multiple parties.
  • Coordination of business travel arrangements.
  • Timely and accurate preparation, review, and submission of expense reports
  • Fluency in expense systems, such as ARIBA and Concur.
  • Payroll/Timekeeping.
  • Preparation for meetings with senior executives (e.g. documents, PowerPoints, video conferencing, in-person meetings, and other logistics).
  • Managing phone inquiries/messages.
  • Coordination of office supply management.
  • Support special ad-hoc projects and initiatives as assigned
  • Assist in ordering of computers, equipment, supplies, new hire onboarding.

FAQs

What is the primary role of the Executive Assistant at American Express?

The Executive Assistant supports the Vice President and Portfolio General Auditor of the Internal Audit Group, assisting with calendar management, travel arrangements, expense reports, and preparation for meetings, among other duties.

What qualifications are necessary for the Executive Assistant position?

Candidates should have experience in providing administrative support, excellent communication skills, the ability to work in a fast-paced environment, strong attention to detail, and proficiency in Microsoft Office Suite.

Is experience in expense systems required for this role?

Yes, fluency in expense systems such as ARIBA and Concur is required.

What type of work environment can an Executive Assistant expect at American Express?

The work environment is dynamic and fast-paced, requiring the ability to manage multiple tasks and priorities while maintaining professionalism and accuracy.

How does American Express support employee well-being?

American Express provides a comprehensive benefits package that includes competitive salaries, bonus incentives, medical, dental, and vision insurance, flexible working models, and support for career development and training.

Will the Executive Assistant need to manage confidential information?

Yes, a strong sense of integrity and the ability to handle sensitive issues while maintaining confidentiality are essential in this role.

What kind of support will the Executive Assistant provide for meetings?

The Executive Assistant will prepare documents and presentations, manage logistics for meetings with senior executives, and coordinate video conferencing and in-person meetings.

Are there opportunities for career development in this position?

Yes, the role includes career development and training opportunities to help employees grow as leaders and advance their careers.

Does the role involve coordinating team dynamics?

Yes, the Executive Assistant will work effectively with all levels of management, associates, and external business contacts to support the teams under the Portfolio General Auditor.

What are some additional tasks the Executive Assistant may handle?

The Executive Assistant will also support ad-hoc projects, assist with new hire onboarding, and manage office supply management.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.

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