FAQs
What is the primary role of the Executive Assistant at Mastercard?
The primary role of the Executive Assistant is to support an Executive Vice President and Senior Vice President by performing administrative duties such as scheduling meetings, managing travel arrangements, handling expense reporting, and contributing to projects that support the team's overall performance.
What qualifications are necessary for this position?
Candidates should have executive administrative experience in a global corporate environment, impeccable attention to detail, strong communication skills, proficiency in office software (especially MS Office Suite), and the ability to maintain confidentiality while handling sensitive information.
Will the Executive Assistant need to coordinate complex meetings and events?
Yes, the Executive Assistant will be responsible for coordinating logistics for complex meetings and activities, including internal and external meetings, team events, and conferences.
Is collaboration with other Executive Assistants expected?
Yes, collaboration with other Executive Assistants is expected to ensure alignment, operational coverage, and to serve as an administrative liaison within and outside the company.
Are there opportunities for process improvement in this role?
Yes, the role involves implementing organizational systems and process improvements to enhance overall efficiency and streamline team operations.
What are the expectations regarding confidentiality and handling sensitive information?
The Executive Assistant is expected to maintain confidentiality and handle sensitive information with professionalism, using discretion and care.
What type of environment will the Executive Assistant work in?
The Executive Assistant will work in a fast-paced, dynamic, and friendly office environment, requiring the ability to manage multiple tasks simultaneously while maintaining high attention to detail.
Are there opportunities for project management support in this role?
Yes, the Executive Assistant will provide project management support and organize special projects, ensuring timely completion with attention to detail.
What kind of technical skills are required for this position?
Proficiency in using office software, particularly the MS Office Suite (Excel, Word, PowerPoint), and proficiency in Outlook for email management and scheduling are required for the position.
What is Mastercard's policy on information security?
Mastercard requires all employees to abide by the company's security policies and practices, ensure the confidentiality of accessed information, report any suspected security violations, and complete all mandatory security training as per guidelines.