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Executive Assistant-R-247605

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Mastercard

2mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • London

AI generated summary

  • You need executive admin experience, strong communication skills, attention to detail, proficiency in MS Office, ability to prioritize, maintain confidentiality, and thrive in a fast-paced environment.
  • You will manage schedules, travel, correspondence, and inquiries, support projects, organize meetings/events, handle sensitive data, and improve departmental efficiency while collaborating with teammates.

Requirements

  • Executive administrative experience in a global corporate environment interfacing with senior and executive level management
  • Impeccable attention to detail, with the ability to catch and resolve errors proactively.
  • Must be able to self-direct and work effectively with others at all levels of an organization with team members, senior leaders, executive management and clients
  • Demonstrated ability to work independently, making informed decisions and prioritizing tasks effectively.
  • Strong communication and interpersonal skills to collaborate with colleagues and stakeholders at all levels.
  • Ability to maintain confidentiality and handle sensitive information with professionalism.
  • Proficient in using office software and tools to streamline workflow. Proficient knowledge of the MS Office Suite, including Excel spreadsheets and functions, Word and PowerPoint skills. Proficient in Outlook.
  • A motivated and detail-oriented professional looking to contribute to the Mastercard mission and support the team objectives.
  • A team-player who thrives in a fast-paced environment and can demonstrate the ability to manage several tasks simultaneously while maintaining high attention to detail.
  • A critical thinker willing to explore and develop process improvements to streamline team operations, organization, and increase bandwidth and efficiency.
  • Ability to function as a team member in a time-compressed, highly dynamic and ambiguous environment to ensure deliverables are achieved.
  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Responsibilities

  • Responsible for all administrative and operational activities, which includes, but is not limited to scheduling complex in-person and virtual meetings and conference calls across time zones, global travel arrangements confirming visa and other travel requirements, project management support, expense reporting, departmental record keeping, and managing supplies
  • Developing and/or preparing correspondence; reports, presentations or other key communication materials for the team; may research special topics as needed
  • Manages internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel
  • Ad-hoc support for Direct Reports including duties such as tracking team work flow and building and managing reporting systems for such tasks
  • Coordinates logistics for more complex meetings/activities, i.e., internal and external meetings including various business events and handling ad hoc projects where assigned
  • Organize team events and conferences, coordinate agendas, collect and collate required documentation, provide IT support as and when required, source/book/monitor offsite venues
  • Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard
  • Works as a team with other Executive Assistants in Mastercard to ensure alignment and operational coverage, serving as an administrative liaison with others inside and outside of the company
  • Organize and oversee special projects, ensuring timely completion and attention to detail
  • Maintain department records and documents, ensuring accurate and up-to-date information
  • Implement organizational systems and process improvements to enhance overall efficiency
  • Provide basic IT support to the Manager and team in London, maintain active relationship with the Facilities team for any issues with office equipment and generic office upkeep

FAQs

What is the primary role of the Executive Assistant at Mastercard?

The primary role of the Executive Assistant is to support an Executive Vice President and Senior Vice President by performing administrative duties such as scheduling meetings, managing travel arrangements, handling expense reporting, and contributing to projects that support the team's overall performance.

What qualifications are necessary for this position?

Candidates should have executive administrative experience in a global corporate environment, impeccable attention to detail, strong communication skills, proficiency in office software (especially MS Office Suite), and the ability to maintain confidentiality while handling sensitive information.

Will the Executive Assistant need to coordinate complex meetings and events?

Yes, the Executive Assistant will be responsible for coordinating logistics for complex meetings and activities, including internal and external meetings, team events, and conferences.

Is collaboration with other Executive Assistants expected?

Yes, collaboration with other Executive Assistants is expected to ensure alignment, operational coverage, and to serve as an administrative liaison within and outside the company.

Are there opportunities for process improvement in this role?

Yes, the role involves implementing organizational systems and process improvements to enhance overall efficiency and streamline team operations.

What are the expectations regarding confidentiality and handling sensitive information?

The Executive Assistant is expected to maintain confidentiality and handle sensitive information with professionalism, using discretion and care.

What type of environment will the Executive Assistant work in?

The Executive Assistant will work in a fast-paced, dynamic, and friendly office environment, requiring the ability to manage multiple tasks simultaneously while maintaining high attention to detail.

Are there opportunities for project management support in this role?

Yes, the Executive Assistant will provide project management support and organize special projects, ensuring timely completion with attention to detail.

What kind of technical skills are required for this position?

Proficiency in using office software, particularly the MS Office Suite (Excel, Word, PowerPoint), and proficiency in Outlook for email management and scheduling are required for the position.

What is Mastercard's policy on information security?

Mastercard requires all employees to abide by the company's security policies and practices, ensure the confidentiality of accessed information, report any suspected security violations, and complete all mandatory security training as per guidelines.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.