FAQs
What is the primary role of an Eyewear Customer Service/Sales Advisor at MyEyeDr.?
The primary role is to provide personalized eyecare and exceptional customer service, assisting patients with eyewear selection, explaining insurance benefits, and working closely with doctors and team members to ensure a seamless patient experience.
Do I need previous optical experience to apply for this position?
No, previous optical experience is not required. MyEyeDr. provides training and tools needed to learn about the industry.
What kind of shifts can I expect from this job?
You can expect to work some weekend and evening shifts as required.
What qualifications are necessary for this role?
Candidates should have experience in a customer-facing or sales-related position, a proactive approach to problem-solving, a willingness to learn about the industry and products, and a friendly, patient-centric attitude.
Is there potential for career growth in this position?
Yes, there are opportunities for career growth through role-specific training programs, as well as options to earn bonuses and commissions.
What benefits does MyEyeDr. offer for this position?
Benefits include medical and dental coverage, tax-free savings plans, life insurance, vision coverage, associate discounts, a competitive 401(k) match, and accrual of PTO and paid holidays from day one.
How does MyEyeDr. prioritize the well-being of its employees and patients?
MyEyeDr. emphasizes caring for associates and patients and aims to create a fun, inclusive environment focused on collaboration and quality care.
Is this company an equal opportunity employer?
Yes, MyEyeDr. is an Equal Opportunity Employer and does not tolerate discrimination or harassment based on any legally protected characteristics.