Healthcare and accounts

Retirement

Wellbeing programs

Paid time off

Incentive and bonuses

Protection benefits

MyEyeDr. empowers our patients to live their best lives by providing comprehensive eye care and an expansive selection of eye wear solutions. Our trusted community of doctors and team members make personalized vision healthcare accessible for everyone. Together, we are committed to giving the gift of great vision, helping our patients see and do more. 

Founded by Sue Downes in 2001, we’ve grown to more than 800 offices across 28 states. Alongside our exponential growth, our employees have built meaningful careers helping patients see and look their best.

Science & Healthcare

MyEyeDr.

You should have front desk experience, strong organization skills, a friendly demeanor, teamwork ability, tech-savviness, and excellent communication skills for a fast-paced environment.

You will ensure a seamless check-in/out for patients, verify insurance, manage calls, schedule appointments, assist staff, and collaborate with doctors to enhance patient experience.

People, HR & Administration

Healthcare

Cincinnati

<div>
 Description
 About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
 You Will
 <ul>
 <li>Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience</li>
 <li>Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments</li>
 <li>Assist in appointment confirmations and patient outreach in partnership with Doctor availability</li>
 <li>Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed</li>
 <li>Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)</li>
 <li>Collaborate with doctor(s) and team members to provide seamless patient experience</li>
 </ul>
 About You
 <ul>
 <li>Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks</li>
 <li>Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff</li>
 <li>Flexible, nimble and agile mindset with the ability to wear multiple hats</li>
 <li>Friendly, caring, and patient-centric person who thrives in a fast-paced environment</li>
 <li>Team player who is willing to collaborate to provide the best patient experience</li>
 <li>Computer Savvy with excellent oral and written communication skills</li>
 <li>Professional attitude and ability to problem solve and respond to patient service requests</li>
 </ul>
 Growth With Us
 <ul>
 <li>Grow and develop your career through role specific training programs</li>
 <li>Participate in our Vision coverage and associate discounts on our products</li>
 </ul>
 Introduction | MyEyeDr.
 How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
 This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
 MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
</div>


 Description
 About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
  You Will
 
  Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
  Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
  Assist in appointment confirmations and patient outreach in partnership with Doctor availability
  Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
  Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
  Collaborate with doctor(s) and team members to provide seamless patient experience
 
  About You
 
  Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
  Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
  Flexible, nimble and agile mindset with the ability to wear multiple hats
  Friendly, caring, and patient-centric person who thrives in a fast-paced environment
  Team player who is willing to collaborate to provide the best patient experience
  Computer Savvy with excellent oral and written communication skills
  Professional attitude and ability to problem solve and respond to patient service requests
 
  Growth With Us
 
  Grow and develop your career through role specific training programs
  Participate in our Vision coverage and associate discounts on our products
 
  Introduction | MyEyeDr.
 How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
 This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
  MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.



Patient Service/Front Desk Coordinator - MyEyeDr.

Patient Service/Front Desk Coordinator

You need front desk experience, strong organizational skills, flexibility, a patient-centric attitude, teamwork, computer proficiency, and excellent communication abilities.

You will ensure a smooth check-in/out process, verify insurance, confirm appointments, manage calls, greet patients, and collaborate with the team for an excellent patient experience.

Noblesville

Patient Service/Front Desk Coordinator Part Time - MyEyeDr.

Patient Service/Front Desk Coordinator Part Time

You need a bachelor's degree, 3 years in benefits/leave administration, strong regulatory knowledge, excellent organizational and communication skills, discretion, and proficiency in MS Word and Excel.

You will manage benefits administration, liaise with vendors, respond to inquiries, ensure compliance with regulations, oversee the team inbox, and assist with leave management processes.

Vienna

<div>
 Description About the role The Benefits Administrator acts as a Subject Matter Expert on MyEyeDr’s Benefit programs and serves as primary point of contact for employees on matters related to Benefits. This is a full-time role reporting to the Director, Benefits. The Benefits Administrator handles day-to-day or routine tasks with little oversight or guidance and acts as a first level advisor on complex or non-routine tasks. This position requires a team player with a high attention to detail, who exhibits exemplary follow through and problem-solving skills, and who continually seeks and implements process improvement. The Benefits Administrator will work independently and within the Human Resources team. This is a hybrid role with a flexible work arrangement out of our Vienna, VA office. You Will
 <ul>
 <li>Regularly interact with Benefit vendors to ensure administration of Benefits is done properly and timely in accordance with contract requirements.</li>
 <li>Analyze routine and complex Benefit requests in accordance with company policy and applicable laws and facilitates an effective leave management program.</li>
 <li>Coordinate with applicable parties (vendors, internal payroll, human resource partners, legal) to effectively administer Benefit processes.</li>
 <li>Respond to non-routine inquiries from management and employees regarding benefits in a customer-focused, timely manner.</li>
 <li>Ensure all necessary follow-up with management, human resource partners and employees has been completed in a timely manner.</li>
 <li>Stay current on laws, case law, regulations and legal precedents relating to benefits. In</li>
 <li>partnership with legal, ensures company leave-related policies and guidelines follow local, state, and federal regulations.</li>
 <li>Serve as subject matter expert for Benefit administration. Provides guidance and education to managers, employees, and human resource partners.</li>
 <li>Be responsible for managing the Benefits team inbox that receives employee questions.</li>
 <li>Identify problems and trends that require corrective action and assists in developing any necessary improvements relating to leave management and leave-end processes. Identifies and shares best practices.</li>
 <li>Will be responsible for assisting with leaves administration when certain team members are out of the office. This will require engaging with human resource partners, legal, employees and management to ensure compliance with applicable polices and legal requirements.</li>
 </ul> About You
 <ul>
 <li>Bachelor's degree in human resources or related field or the equivalent combination of education and training</li>
 <li>Minimum of 3 years of experience in benefits with a focus on leave administration</li>
 <li>Strong knowledge of Benefits and the interactive process with employees</li>
 <li>Ability to accurately read and interpret regulations and statutes</li>
 <li>Organizational skills including the ability to prioritize work and handle multiple tasks simultaneously and under pressure</li>
 <li>Demonstrated ability to treat confidential matters with appropriate discretion</li>
 <li>Proven ability to solve difficult problems and overcome conflict situations with effective solutions</li>
 <li>Ability to effectively collaborate with human resource partners, management, legal and employees while providing excellent customer service to all internal and external</li>
 <li>stakeholders</li>
 <li>Excellent interpersonal, communication and problem-solving skills with excellent attention to detail</li>
 <li>Strong knowledge of MS programs including Word and Excel, as well as an ability to quickly learn new software programs</li>
 <li>Excellent written and oral communication skills</li>
 </ul> Grow with Us
 <ul>
 <li>Career Development and Training Opportunities</li>
 <li>Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more</li>
 <li>Participate in our Vision coverage and associate discounts on our products</li>
 <li>Participate in our 401(k) with competitive company match</li>
 <li>Accrue PTO and paid holidays from day one</li>
 </ul> Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
</div>


 Description About the role The Benefits Administrator acts as a Subject Matter Expert on MyEyeDr’s Benefit programs and serves as primary point of contact for employees on matters related to Benefits. This is a full-time role reporting to the Director, Benefits. The Benefits Administrator handles day-to-day or routine tasks with little oversight or guidance and acts as a first level advisor on complex or non-routine tasks. This position requires a team player with a high attention to detail, who exhibits exemplary follow through and problem-solving skills, and who continually seeks and implements process improvement. The Benefits Administrator will work independently and within the Human Resources team. This is a hybrid role with a flexible work arrangement out of our Vienna, VA office.  You Will
 
  Regularly interact with Benefit vendors to ensure administration of Benefits is done properly and timely in accordance with contract requirements.
  Analyze routine and complex Benefit requests in accordance with company policy and applicable laws and facilitates an effective leave management program.
  Coordinate with applicable parties (vendors, internal payroll, human resource partners, legal) to effectively administer Benefit processes.
  Respond to non-routine inquiries from management and employees regarding benefits in a customer-focused, timely manner.
  Ensure all necessary follow-up with management, human resource partners and employees has been completed in a timely manner.
  Stay current on laws, case law, regulations and legal precedents relating to benefits. In
  partnership with legal, ensures company leave-related policies and guidelines follow local, state, and federal regulations.
  Serve as subject matter expert for Benefit administration. Provides guidance and education to managers, employees, and human resource partners.
  Be responsible for managing the Benefits team inbox that receives employee questions.
  Identify problems and trends that require corrective action and assists in developing any necessary improvements relating to leave management and leave-end processes. Identifies and shares best practices.
  Will be responsible for assisting with leaves administration when certain team members are out of the office. This will require engaging with human resource partners, legal, employees and management to ensure compliance with applicable polices and legal requirements.
   About You
 
  Bachelor's degree in human resources or related field or the equivalent combination of education and training
  Minimum of 3 years of experience in benefits with a focus on leave administration
  Strong knowledge of Benefits and the interactive process with employees
  Ability to accurately read and interpret regulations and statutes
  Organizational skills including the ability to prioritize work and handle multiple tasks simultaneously and under pressure
  Demonstrated ability to treat confidential matters with appropriate discretion
  Proven ability to solve difficult problems and overcome conflict situations with effective solutions
  Ability to effectively collaborate with human resource partners, management, legal and employees while providing excellent customer service to all internal and external
  stakeholders
  Excellent interpersonal, communication and problem-solving skills with excellent attention to detail
  Strong knowledge of MS programs including Word and Excel, as well as an ability to quickly learn new software programs
  Excellent written and oral communication skills
   Grow with Us
 
  Career Development and Training Opportunities
  Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  Participate in our Vision coverage and associate discounts on our products
  Participate in our 401(k) with competitive company match
  Accrue PTO and paid holidays from day one
   Introduction | MyEyeDr.  How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.  This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.


Benefits Administrator - MyEyeDr.

Benefits Administrator

You need front desk or customer service experience, strong organizational skills, flexibility, a caring attitude, teamwork, computer proficiency, and excellent communication abilities.

You will manage patient check in/out, verify insurance, confirm appointments, handle multiple phone lines, greet patients, and assist with various office tasks as needed.

Warner Robins

<div>
 Description 
 About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
 You Will
 <ul>
 <li> Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience</li>
 <li> Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments</li>
 <li> Assist in appointment confirmations and patient outreach in partnership with Doctor availability</li>
 <li> Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed</li>
 <li> Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)</li>
 <li> Collaborate with doctor(s) and team members to provide seamless patient experience</li>
 </ul>
 About You
 <ul>
 <li> Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks</li>
 <li> Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff</li>
 <li> Flexible, nimble and agile mindset with the ability to wear multiple hats</li>
 <li> Friendly, caring, and patient-centric person who thrives in a fast-paced environment</li>
 <li> Team player who is willing to collaborate to provide the best patient experience</li>
 <li> Computer Savvy with excellent oral and written communication skills</li>
 <li> Professional attitude and ability to problem solve and respond to patient service requests</li>
 </ul>
 Growth With Us
 <ul>
 <li> Grow and develop your career through role specific training programs</li>
 <li> Participate in our Vision coverage and associate discounts on our products</li>
 </ul>
 Introduction | MyEyeDr.
 How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
 This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
 MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
</div>


 Description 
 About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
  You Will
 
   Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
   Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
   Assist in appointment confirmations and patient outreach in partnership with Doctor availability
   Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
   Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
   Collaborate with doctor(s) and team members to provide seamless patient experience
 
  About You
 
   Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
   Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
   Flexible, nimble and agile mindset with the ability to wear multiple hats
   Friendly, caring, and patient-centric person who thrives in a fast-paced environment
   Team player who is willing to collaborate to provide the best patient experience
   Computer Savvy with excellent oral and written communication skills
   Professional attitude and ability to problem solve and respond to patient service requests
 
  Growth With Us
 
   Grow and develop your career through role specific training programs
   Participate in our Vision coverage and associate discounts on our products
 
  Introduction | MyEyeDr.
  How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
  This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
  MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.



You should have strong communication skills, customer service experience, and the ability to multitask in a fast-paced environment. Familiarity with scheduling and medical office procedures is a plus.

You will greet patients, manage appointments, handle patient inquiries, assist with billing, maintain front desk operations, and ensure a welcoming environment.