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F&B Hostess (Part Time) | Hilton Dubai Palm

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Hilton

Oct 18

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

Requirements

  • Positive attitude
  • Good communication skills (oral and Written)
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Degree in relevant area
  • Experience in Food and Beverage department and/or industry
  • Previous experience of cash handling
  • Knowledge of Food Hygiene Regulations

Responsibilities

  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of menu and all products
  • Follow correct reporting procedures if faced with issues
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Has a good knowledge of the restaurant's sitting arrangements
  • Comply with hotel security, fire regulations and all health and safety legislation

FAQs

What is the job title for this position?

The job title is F&B Hostess (Part Time) at Hilton Dubai Palm.

What are the main responsibilities of a Hostess?

A Hostess is responsible for making guests feel at home, managing guest queries, ensuring knowledge of menu offerings, assisting callers, and complying with hotel regulations.

What qualities are we looking for in a Hostess?

We are looking for a positive attitude, good communication skills, commitment to customer service, excellent grooming standards, flexibility, and the ability to work independently or in teams.

Is previous experience required for this position?

While not mandatory, having experience in the Food and Beverage department, cash handling, and knowledge of Food Hygiene Regulations is advantageous.

What is expected in terms of grooming standards for this role?

Employees are expected to practice Hilton Grooming standards, including adhering to the uniform dress code, cleanliness, and personal hygiene.

Is knowledge of the restaurant's sitting arrangements important?

Yes, a good knowledge of the restaurant's sitting arrangements is important for effectively seating guests.

Are there any educational qualifications preferred for this position?

A degree in a relevant area is preferred for this position.

What does Hilton value in its Team Members?

Hilton values the attitude, behaviors, skills, and values that contribute to creating remarkable hospitality experiences for guests.

Will I be trained on menu offerings?

Yes, extensive knowledge of menu offerings is required, and you will be trained to ensure you can assist guests effectively.

What is the company's vision regarding hospitality?

Hilton's vision is "to fill the earth with the light and warmth of hospitality," aiming to create remarkable experiences for guests around the world.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay

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