FAQs
What is the salary for the Field Officer position?
The annual salary for the Field Officer position is £31,650.
Is a company car provided in this role?
Yes, a company car is provided for work and personal use, or you can opt for a £3,700 annual car allowance.
What is the work schedule for a Field Officer?
Field Officers work a flexible 36.5-hour week, with 12 hours scheduled between 4pm and 9pm (Monday to Friday), or at any time over the weekend.
Do I need to live in a specific area to apply for this position?
Yes, you must live in the WA postcode areas to be considered for this role.
What type of training will be provided?
Full training will be provided to ensure you are equipped to discuss TV licence requirements and available solutions with customers.
Is experience in customer-facing roles required for this position?
Yes, experience in customer-facing roles is essential, as professionalism and communication skills are highly valued.
Are there any benefits associated with this job?
Yes, benefits include a generous holiday allowance, pension, life assurance, paid volunteering day, access to discounts, wellbeing support, and financial wellbeing tools.
Will I be working independently?
Yes, Field Officers are expected to work independently and manage their own schedules while travelling locally across Warrington.
What kind of equipment will I need for this job?
All necessary equipment and mobile technology for recording visit outcomes will be provided by the company.
Is there a support system in place for lone workers?
Yes, safety measures including Body Worn Video and a lone worker support system are in place for Field Officers.