FAQs
What is the job title for this position?
The job title is Field Sales Executive.
Where is this position located?
This position is located in Gauteng, specifically Johannesburg.
What type of employment is offered for this role?
The role is full-time and permanent.
What are the primary responsibilities of a Field Sales Executive?
The primary responsibilities include visiting clients, building revenue streams, investigating new business potential, ensuring client satisfaction, and managing customer relationships.
What is the expected number of client visits per day for this position?
The Field Sales Executive is expected to plan and perform 6 client visits per day.
What are the minimum educational requirements for this position?
The minimum educational requirement is a Matric/Grade 12, along with a Commercial Degree/Diploma or related qualification.
How much field sales experience is required for this role?
A minimum of 3 years of previous experience in Field Sales within a related industry is required.
Is a valid driver’s license necessary for this position?
Yes, a valid driver’s license and own reliable transport are required.
What are the key skills needed for a Field Sales Executive?
Strong negotiation and communication skills, both verbal and written, are essential for this role.
How does the company handle customer complaints?
The Field Sales Executive is responsible for managing customer concerns or complaints in a timely manner according to DHL procedures.
How will sales activities be documented?
Sales activities and client interactions must be captured using applicable CRM tools.
Are there targets for new business development?
Yes, the Field Sales Executive is responsible for obtaining four First Time Buyers (FTBs) per month and uncovering new business opportunities within the assigned territory.
What collaboration is expected in this role?
The Field Sales Executive will collaborate with Sales, Finance, and Operations teams to maximize sales and revenue growth within the territory.
What is the expected customer retention rate for this position?
The Field Sales Executive should ensure that customer loss remains below 10% per month.
How is the sales pipeline managed in this role?
It is the responsibility of the Field Sales Executive to maintain a pipeline strength of 40% of total portfolio revenue at all times.