Logo of Huzzle

Home

Matches

Explore

Manage

Filialleiter*in - Koeln

image

Claire's

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Cologne
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1-2 years retail management experience, strong communication and math skills, basic computer knowledge, and the ability to lift, bend, and operate a POS system.
  • You will drive sales, ensure excellent customer service, manage store operations, maintain merchandising standards, lead and develop your team, and perform ear piercings after training.

Requirements

  • High school diploma or equivalent required
  • 1 to 2 years retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Sales and profit - Achieving store targets through driving sales and more
  • Sales and profit: achieving store targets through driving sales
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
  • Ear piercing (you will receive full training)

FAQs

What are the main responsibilities of a Store Manager at Claire's?

The main responsibilities include achieving sales and profit targets, delivering excellent customer service, managing store operations, ensuring effective merchandising, leading and developing the team, and performing ear piercings with full training provided.

What qualifications are required for the Store Manager position?

A high school diploma or equivalent is required, along with 1 to 2 years of retail management experience, strong communication and organizational skills, basic computer skills, and an understanding of customer service.

Is prior experience in ear piercing necessary for this role?

No prior experience is necessary as you will receive full training in ear piercing.

What is the customer demographic at Claire's?

The core customer range includes children and young women, accommodating various moods, attitudes, and styles.

What physical requirements are expected for this position?

Candidates should be able to stand during scheduled shifts and maneuver up to 25 lbs regularly and up to 75 lbs occasionally. Bending, stooping, extended reaching, climbing ladders, and step stools will also be part of the job.

Does Claire's provide opportunities for career development?

Yes, Claire's encourages and supports employee development, providing the necessary skills for growth within the company for committed and ambitious individuals.

Is there an equal opportunity policy at Claire's?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from underrepresented groups, including those with disabilities.

How should I request accommodations during the recruitment process?

You can request accommodations by informing Claire's of your needs throughout all stages of the recruitment process. It is advised to email Benefits@claires.com for any accommodation requests.

What type of work environment can I expect at Claire's?

Claire's promotes a fun and engaging work environment, encouraging all store members to wear the company's products and fostering a culture of inclusivity and camaraderie.

image

Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.