FAQs
What are the primary responsibilities of the Financial Administrator?
The primary responsibilities include managing debtor accounts, resolving customer invoice queries, preparing payment reminders, providing credit and claims information, reconciling client payments, processing incoming payments, and delivering high-quality customer service.
What qualifications are required for this position?
A GCSE in English and Math, proficiency in Microsoft Office (especially Excel), and at least 2 years of relevant experience are required for this position.
What key competencies should a candidate possess?
Candidates should have strong communication and interpersonal skills, be customer-focused and detail-oriented, have the ability to follow procedures and work independently, and be self-motivated with a can-do attitude.
What benefits are offered to the successful candidate?
Benefits include 26 annual holiday days plus Bank Holidays, a company health plan, and a company contributory pension scheme.
Is this a permanent position?
Yes, this is a full-time and permanent position.
Will I need to handle escalated accounts?
Yes, you will need to escalate problematic accounts to the relevant teams.
How often will I need to provide updates to stakeholders?
Regular updates and reports will be provided to stakeholders as part of the reporting responsibilities.
How many years of experience are needed for this role?
At least 2 years of relevant experience is required for this role.
Is this position customer-facing?
Yes, the role involves delivering high-quality assistance to customers and building strong customer relationships.
Who is responsible for advertising this vacancy?
This vacancy is being advertised by New Resource Group, which is acting as an Employment Agency.