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Fitness Manager - Elephant and Castle

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The Gym Group

Oct 26

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sports & Fitness
  • London
  • Quick Apply

AI generated summary

  • You must be passionate about fitness, lead by example, understand member expectations, ensure compliance, have a success track record, and be a Level 2 qualified Fitness Instructor or currently studying.
  • You will lead member engagement, manage fitness trainers, oversee group exercise offerings, ensure operational standards, handle admin tasks, and act as keyholder while also having the option to personal train.

Requirements

  • Have a passion for health, fitness, well-being, and all-round excellence.
  • You thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience.
  • Have an unwavering commitment to understand the expectations of your members.
  • Can work within the compliance parameters whilst delivering the highest service levels possible during the day to day running of the gym.
  • Have a proven track record of success and are eager to bring that winning attitude to The Gym.
  • Are a Level 2 qualified Fitness Instructor or are currently studying for the qualification.

Responsibilities

  • Responsibility for our member engagement by leading our in-gym service offering with the goal of driving our member satisfaction scores forward.
  • Line management & leadership of our team of fitness trainers. Engaging and motivating them to be their best every day. Role modelling the gym groups values.
  • Take ownership of our Group Exercise offering by developing the class timetable and upskilling the team to deliver.
  • Bring a result driven mindset with a keen interest in driving the commercial performance of the gym.
  • Make sure high operational standards on site are met through effective management of cleaning and maintenance check procedures. This includes liaising and management of the 3rd party suppliers.
  • Ensure there is full compliance to company Health & Safety policies and completion of daily, weekly, and monthly checks.
  • Support the GM with onsite admin tasks including rotas, time tracking and security checks.
  • Act as a keyholder for the gym in support of the GM, being a point of call-in emergencies.
  • You can then PT in the gym around your employed hours, managing your own time and business and retain 100% of your earnings with no annual licence fee.

FAQs

What are the working hours for the Fitness Manager position?

The position offers flex contracts, allowing for flexible working hours, but specific working hours will be discussed during the application process.

Is prior experience in a management role required?

While prior management experience is beneficial, a proven track record of success in a fitness-related environment is essential.

What qualifications do I need to apply for this role?

You need to be a Level 2 qualified Fitness Instructor or currently studying for the qualification to be eligible for this role.

What are the primary responsibilities of the Fitness Manager?

Key responsibilities include member engagement, leading and managing fitness trainers, overseeing group exercise offerings, driving commercial performance, and ensuring high operational standards.

Are there opportunities for professional development?

Yes, there are in-house development opportunities and support for your career advancement available.

Will I be able to train clients while working as a Fitness Manager?

Yes, you can manage your own personal training business around your employed hours and retain 100% of your earnings with no annual license fee.

What benefits are offered with this position?

Benefits include paid holidays, company sick pay, pension scheme, discounts with training providers, a free gym membership for yourself and a friend, and more.

How does The Gym Group approach diversity and inclusion?

The Gym Group actively encourages applications from diverse demographics and is committed to creating an inclusive culture.

What should I do if I have a disability that makes applying online difficult?

If you have a disability or condition that makes it difficult to apply online, you can email your CV to recruitment@thegymgroup.com or call the TGG Recruitment team for support.

How does The Gym Group ensure a positive member experience?

The Fitness Manager is responsible for leading member engagement initiatives and driving satisfaction scores through high service levels and operational standards.

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The Gym Group

Science & Healthcare
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

As the original provider of low-cost gym facilities, we are constantly working to bring new opportunities for our members and our teams. We now operate over 230 sites across all regions of the UK, and we don’t plan on stopping there. There remains a significant opportunity for future growth and in the coming years we plan to expand and grow our Gyms even further so watch this space. We are also voted the best in our industry by our people (past and present) on Glassdoor across all areas, People, DE&I, Pay and benefits, culture etc.

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