Logo of Huzzle

Home

Matches

Explore

Manage

Find 35,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Fixed Term Fragrance & Beauty Sales Consultant - Heathrow Airport

image

CHANEL

Dec 3

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You bring client-focused experience, product expertise, empathy, passion for Fragrance & Beauty, and a positive problem-solving attitude to enhance the customer experience.
  • You will provide personalized client experiences, ensure exceptional service, build lasting relationships, drive sales, and support an omni-channel approach while collaborating with your team.

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the location for this job?

The job is located at Heathrow Airport Terminal 3.

What is the contract type for this position?

This is a Fixed Term contract for MAT Cover until December 2025.

What is the working pattern for this role?

The working pattern is full-time, with a shift of 4 days on and 2 days off.

What are the main responsibilities of a Fragrance & Beauty Sales Consultant?

The main responsibilities include delivering excellent client service, creating personalized experiences for clients, building long-lasting relationships, contributing to sales performance, and upholding an omni-channel mindset.

What qualities are required for this role?

The ideal candidate should have a service-oriented approach, confidence in applying product expertise, fragrance and beauty product knowledge, empathy, active listening skills, passion for products, and a problem-solving attitude.

What type of training and development opportunities will be offered?

Employees will have access to inspirational conferences and training initiatives through the CHANEL Training Academy to elevate their expertise.

What benefits are provided to employees?

Benefits include private medical insurance, financial wellbeing options, mental wellbeing support, lifestyle discounts, and an employee recognition program.

Is experience in a client-facing role necessary?

Yes, proven experience in a client-facing role where delivering excellent client experience is crucial is required.

How does CHANEL emphasize inclusivity in its culture?

CHANEL focuses on creating an inclusive culture that nurtures personal growth and encourages diverse perspectives, experiences, and potentials.

Is there a possibility for career progression within CHANEL?

Yes, CHANEL is dedicated to building conditions for employees to perform at their best and provides opportunities for career development and progression.

image

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.