FAQs
What is the main responsibility of a Floor Manager at River Island?
The main responsibility of a Floor Manager at River Island is to drive omni-channel sales and enhance customer engagement while ensuring high standards of service, product presentation, and team performance.
What kind of experience do I need to apply for this position?
You need previous experience at the Floor Manager level, or you could be an experienced Supervisor or Team Leader looking for your next step up. Small Store or Deputy Managers aiming to transition into a larger turnover environment are also encouraged to apply.
What key skills are necessary for this role?
Key skills required include strong leadership abilities, a good understanding of current fashion trends and competitors, experience in visual merchandising, and the ability to analyse reports and make informed commercial decisions.
What type of training and progression opportunities does River Island provide?
River Island offers progression focus throughout Retail and Head Office, with support for upskilling through on-the-job training and qualifications.
Are there any benefits for employees at River Island?
Yes, employees enjoy a generous 50% staff discount, a bonus scheme, wellness benefits, enhanced family support, and a contributory private pension scheme among other perks.
How does River Island promote a safe and supportive working environment?
River Island is committed to safeguarding all employees and fulfilling its obligations under the Prevent duty, promoting equality of opportunity, and encouraging a diverse workplace where everyone feels they belong.
What is the holiday policy for Floor Managers at River Island?
Floor Managers receive 28 days of paid holiday in the UK and 30 days in ROI, inclusive of Bank Holidays, with the option to buy additional holiday if needed.
Is the Floor Manager position a full-time role?
Yes, the Floor Manager position is a full-time role, requiring active engagement and leadership within the store environment.
Will I be responsible for health and safety in the store?
Yes, as a Floor Manager, you will be fully responsible for all areas of retail risk and health and safety within your store.
What does River Island mean by agile working?
Agile working at River Island means the ability to operate within different roles, recognize and adjust to change, and manage challenges and pressure effectively while delivering results.