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Floor Manager m/w/d 38h

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COS

Oct 18

Applications are closed

  • Job
    Full-time
    Junior Level
  • Amsterdam

Requirements

  • Minimum 1 year management experience within a retail environment.
  • Excellent communication skills and the ability to lead, train and develop a team
  • Customer focused
  • Self-motivated & positive
  • Adaptable
  • A genuine interest in others
  • Open to learn about and sell our products
  • Excellent planning and organisational skills
  • Good analytical and problem-solving abilities
  • Excellent commercial abilities and interest in fashion, retail.
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required
  • Dutsch speaking is a plus

Responsibilities

  • Offering customers a high level of service, through styling advice, product knowledge and store experience
  • Analysing selling information and working with the store manager, maximise the sales performance of your department
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment and ensure induction and training to new starters is carried out
  • Assisting the store manager to identify future talents and putting together development plans to support their progression
  • Overseeing store operations
  • Being a COS brand ambassador and providing the best experience for our customers. Stepping into the role of Store Manager in their absence

FAQs

What is the main responsibility of a Floor Manager at COS?

The main responsibilities include offering high-level customer service, leading a team of sales assistants, analyzing sales performance, supporting recruitment and training, overseeing store operations, and stepping in as Store Manager when necessary.

What qualifications are required for the Floor Manager position?

A minimum of 1 year management experience in a retail environment, excellent communication skills, customer focus, self-motivation, adaptability, and good analytical and problem-solving abilities are required.

Is experience in the fashion industry necessary for this role?

While previous experience in the fashion industry is not explicitly required, an interest in fashion and retail is essential.

What kind of training and support will I receive if hired?

Upon joining COS, you will be supported and encouraged by your team from your first day. You will also receive training for any new starters and ongoing development opportunities.

Are there flexible working hours for the Floor Manager role?

Yes, the position requires the ability to work a flexible schedule, including early mornings, weekends, and evenings when necessary.

What benefits come with the Floor Manager position?

Benefits include a salary according to CAO Mode en Verf en Woninginrichting InRetail, a 20% employee discount, up to €980 per year clothing allowance, meal allowance, access to online learning platforms, and corporate benefits like discounts at various brands.

Is there a language requirement for this job?

Speaking Dutch is considered a plus for the Floor Manager role but not mandatory.

How does the recruitment process work for this position?

The recruitment process consists of a short telephone interview followed by an interview or group interview in the store. Candidates will be regularly updated about the status of their application.

Can I volunteer or participate in community service as part of this role?

Yes, COS encourages volunteering and provides opportunities for employees to engage in community service.

Will I be able to take ownership in my role as a Floor Manager?

Yes, COS values empowerment and encourages you to take ownership of your responsibilities within the team.

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COS

Modern, functional, considered design.

Fashion & Arts
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

COS, Collection Of Style, is for women and men who want modern, functional, considered design. Since our launch in 2007, we have opened stores worldwide, each one placed in a carefully considered location with a design concept that preserves buildings’ original features whilst creating a modern gallery space for our collection. Always exploring our original concept of favouring style over fashion, we like timeless design that lives beyond the season. Merging traditional methods with new techniques and innovative fabrics, we work hard to create fashion pieces that look and feel at once classic and modern. We hope you enjoy the attention to detail shown in every garment and the wide breadth of inspiration that defines our collections. We set the bar high at COS - we love welcoming new people, and work hard to provide an environment where everyone feels appreciated and valued. This means we celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background. The nature of our industry means a career at COS will always be fast paced. But it’s also one where initiative is encouraged, and your ambitions can be fulfilled. We do everything we can to bring out the best in our people and watch them grow. Without everyone’s energy and commitment, COS wouldn’t be the company it is today. Welcome!

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