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Floor Manager - Roma

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adidas

Jan 25

Applications are closed

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Sales & Business Development
  • Rome

Requirements

  • Almeno 12 mesi di esperienza lavorativa in un ambiente di vendita al dettaglio incentrato su clienti e commercio di articoli sportivi e di moda con esperienza di vendita avanzata e comprensione completa dei prodotti, della vendita al dettaglio e del settore.
  • Leadership del team e servizio clienti.
  • Contesto e comprensione dei KPI.
  • Forti capacità di analisi. Forti capacità di formazione.
  • A proprio agio nel condurre conversazioni di feedback.
  • Pianificazione della preparazione del team.
  • Conoscenza del prodotto.
  • Buona padronanza e comprensione della lingua inglese.
  • Gestione professionale di situazioni interpersonali difficili all'interno del team del negozio.
  • Comprendere le esigenze del negozio e agire di conseguenza.

Responsibilities

  • Dare il buon esempio e istruire, coordinare il negozio e assicurare uno sviluppo continuo per il team in negozio.
  • Promuovere le vendite in negozio insieme al team per raggiungere l'obiettivo prefissato offrendo un ottimo servizio clienti.
  • Assicurarsi che il negozio sia sempre all'altezza degli standard del marchio, inclusi gli standard di visual merchandising, rifornimento e servizio clienti per creare la migliore esperienza di acquisto per il consumatore.

FAQs

What are the main responsibilities of a Floor Manager at Adidas in Rome?

The main responsibilities include leading and coordinating the store team, promoting sales by providing excellent customer service, and ensuring that the store meets brand standards for visual merchandising and overall shopping experience.

What qualifications are required for the Floor Manager position?

Candidates should have at least 12 months of experience in a retail environment focused on customer service and the sports and fashion industry, strong leadership skills, an understanding of KPIs, and good English language proficiency.

What kind of support do employees receive in this role?

Employees receive support from a team that inspires them to face new challenges, career growth opportunities across different areas, free training courses, and access to a modern working environment.

Is there a uniform provided for the job?

Yes, employees receive free uniform sets twice a year.

Are there any incentives or bonuses offered for this position?

Yes, there is competitive compensation along with bonuses and a referral program.

What is the company culture like at Adidas?

The company embraces a culture of diversity, equity, and inclusion, and encourages innovations that balance sports with nature.

How often is training provided to employees?

Training is offered regularly and includes free courses on products, services, processes, and personal effectiveness.

What are the expectations regarding customer service in this role?

The Floor Manager is expected to provide excellent customer service and lead the team in achieving sales goals by creating the best shopping experience for customers.

Is knowledge of sports products necessary for this position?

Yes, a good understanding of sports products is essential, along with the ability to conduct effective training for the team.

What does 'WePowerPossible' refer to in the job description?

'WePowerPossible' is a company slogan that reflects Adidas's commitment to inspiring people to change their lives through sport and innovation.

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adidas

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Fashion & Arts
Industry
10,001+
Employees
1949
Founded Year

Mission & Purpose

adidas is a multinational sportswear company that designs, manufactures, and sells a wide range of athletic and lifestyle products, including footwear, apparel, and accessories. As one of the leading sportswear brands in the world, their products cater to various sports and activities, aiming to provide athletes and consumers with high-quality and innovative gear to enhance their performance and lifestyle. Their ultimate mission is to be the best sports brand in the world, with a focus on creating products that combine cutting-edge technology and design to meet the evolving needs of athletes and consumers. Their purpose is to inspire and enable people to harness the power of sports in their lives, fostering a culture of creativity, sustainability, and inclusivity. Through collaborations with athletes, teams, and influencers, as well as initiatives for social and environmental responsibility, adidas strives to make a positive impact on communities and contribute to a healthier and more active world.

Benefits

  • Bonus program – based on short term incentives

  • Long-Term Incentive (LTI) plan for senior management and Executive Board members

  • Adidas Stock Purchase Plan

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