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FLOOR MANAGER (St James Quarter)

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MANGO

Aug 2

  • Job
    Full-time
    Junior & Mid Level
  • Edinburgh
  • Quick Apply

AI generated summary

  • You need to be dynamic, enthusiastic, and people-focused, with strong communication skills, adaptability, and a passion for team motivation in a fast-paced retail environment.
  • You will ensure excellent customer service, coach your team, manage tasks, meet sales targets, and communicate effectively to maximize sales and product knowledge.

Requirements

  • FLOOR MANAGER (St James Quarter)
  • 40 hours per week- full flexibility Monday- Sunday required.
  • Your Profile
  • We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and wants to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Responsibilities

  • To ensure and provide an excellent level of customer service in the store
  • To ensure the team possesses good product knowledge and is aware of the key performance indicators
  • To be familiar with and offer services according to the needs of customers in order to maximise sales
  • To organise and distribute tasks and positions to each member of the team
  • To ensure that sales targets are implemented, achieved and exceeded in store
  • To prioritise customer service above all other tasks
  • To communicate actively with the team and pass on any information that may affect sales
  • To coach each employee in their training and development, leading by example

FAQs

What is the location of the Floor Manager position?

The Floor Manager position is located at our store in Edinburgh, St James Quarter.

What are the working hours for the Floor Manager role?

The position requires full flexibility and involves working 40 hours per week from Monday to Sunday.

What are the key responsibilities of the Floor Manager?

The key responsibilities include providing excellent customer service, ensuring the team has good product knowledge, maximising sales, organising tasks within the team, and coaching employees in their development.

What kind of individual are you looking for in this role?

We are looking for a dynamic and enthusiastic individual who is passionate about people, thrives in dynamic environments, is target-oriented, and can motivate the team to achieve common goals.

What training opportunities are available for the Floor Manager?

We offer constant development opportunities with varied challenges that generate on-the-job learning.

Are there any benefits associated with this position?

Yes, benefits include a discount on all our lines, seasonal uniform, an Employee Assistance Programme (EAP), and a close, inspiring work environment.

Is experience in retail necessary for this role?

While the job description does not explicitly mention the requirement for prior experience, candidates should possess relevant skills and qualities that demonstrate their capability to thrive in a retail management environment.

Do you provide any support for employees’ well-being?

Yes, we provide an Employee Assistance Programme (EAP) to support the well-being of our employees.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.