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Floor Manager (w/m/d)

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MANGO

Jan 9

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Stuttgart
  • Quick Apply

AI generated summary

  • You have strong analytical skills, empathetic leadership, excellent organization and communication abilities, retail management experience, fashion knowledge, and fluency in German and English.
  • You create a positive atmosphere, motivate staff, manage store processes, support employee development, collaborate with merchandising, ensure optimal product display, and lead by example in customer service.

Requirements

  • In der Welt der Zahlen fühlst du dich wohl - Deine analytischen Skills helfen dir bei der Analyse unserer gängigen KPI's!
  • Durch Deinen empathischen Charakter erkennst du die Bedürfnisse deines Teams und als Führungskraft motivierst du sie zur Bestleistung!
  • Mit deinem Organisationstalent und deiner hervorragenden Kommunikationsfähigkeiten meisterst du jede erdenkliche Situation.
  • Eine mehrjährige Berufserfahrung als Führungskraft im Retail hilft dir dabei, unsere internen Strukturen schneller zu verstehen.
  • In Sachen Trends und Designer macht dir niemand etwas vor – Du lebst für die Fashionwelt!
  • Du kannst sowohl auf Deutsch als auch auf Englisch gut kommunizieren – Unsere Teams bestehen aus internationalen Kollegen aus aller Welt!

Responsibilities

  • Schaffung einer angenehmen Atmosphäre für deine Kunden und gewährleisten einen reibungslosen Ablauf aller internen Prozesse.
  • Durch deine positive Einstellung und deine erstklassigen Kommunikations-Skills bleiben deine Mitarbeiter motiviert!
  • Du erkennst Potenziale und Talente und förderst diese durch individuelle Trainings.
  • Damit alle Abläufe im Store reibungslos funktionieren, koordinierst und steuerst du sämtliche internen Prozesse und Vorgänge. Unter deiner Verantwortung erreichen wir so unsere Budget- und Unternehmensziele!
  • Enge Mitarbeit mit dem Merchandising Team, um die Umsetzung der Vorgaben und Standards sicherzustellen sowie die Verkaufsfläche und den Umsatz zu optimieren.
  • Unsere betrieblichen Vorgaben und innovativen Inhouse-Technologien helfen dir dabei, einen optimalen Warenfluss zu garantieren und unser Produkt bestmöglich in Szene zu setzen.
  • Du gehst als Vorbild und Leader voran – ob im Customer Service oder in der Umsetzung unserer Unternehmensphilosophie.

FAQs

What is the role of a Floor Manager at Mango?

The Floor Manager is responsible for creating a pleasant atmosphere for customers and ensuring the smooth operation of all internal processes within the store.

What qualifications are needed to apply for the Floor Manager position?

Candidates should have several years of leadership experience in retail, proficiency in analyzing key performance indicators (KPIs), and excellent communication skills in both German and English.

What are the main responsibilities of the Floor Manager?

The main responsibilities include motivating the team, coordinating internal processes, collaborating with the merchandising team, ensuring operational standards, and serving as a role model in customer service.

What characteristics are essential for a successful Floor Manager?

A successful Floor Manager should possess a positive attitude, strong analytical skills, excellent organizational capabilities, and a passion for fashion.

What benefits does Mango offer to Floor Managers?

Benefits include employee discounts, annual feedback discussions, holiday and Christmas bonuses, a company pension plan, uniform provisions, and opportunities for professional development.

Is prior experience in the fashion industry required?

While specific experience in the fashion industry is not explicitly required, a passion for fashion and knowledge of current trends are highly valued.

How many vacation days are provided each year?

Floor Managers receive six weeks of vacation per year.

Will the Floor Manager receive training and development opportunities?

Yes, Mango offers national and international professional development opportunities to help employees reach their full potential.

Is the work environment at Mango diverse?

Yes, Mango values diversity, with team members from 112 different nationalities, and 78% of the workforce being women.

How can candidates apply for the Floor Manager position?

Candidates can apply online through the Mango careers website.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.

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