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Flooring/Decor Sales Part Time (PEMBROKE)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Pembroke

AI generated summary

  • You need a high school diploma or equivalent and 1-2 years of retail or trade experience. Leadership experience and certifications are not required.
  • You will greet and engage customers, assess their needs, promote services, drive sales, maintain product knowledge, ensure stock organization, and adhere to safety policies.

Requirements

  • Minimum Education:
  • High School Diploma or equivalent
  • Minimum Years of Work Experience:
  • 1 to 2 years Retail or Trade experience an asset
  • Minimum Leadership Experience:
  • NA
  • Certifications:
  • NA
  • Other Requirements/Assets:
  • NA

Responsibilities

  • Ensures Customer Satisfaction
  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
  • Drives Sales
  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean
  • Builds Skills and Knowledge
  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services
  • Maintains Safety and Security
  • Follows all safety policies and procedures, Loss Prevention policies and procedures

FAQs

What is the job title of the position?

The job title is Flooring/Decor Sales Part Time.

Where is this job located?

This job is located in Pembroke.

What are the main responsibilities of a Sales Associate?

The main responsibilities include ensuring customer satisfaction, driving sales, building skills and knowledge, and maintaining safety and security.

Is there a focus on customer service in this role?

Yes, there is a strong focus on customer service, including greeting, engaging, and thanking customers.

What kind of training or knowledge is needed for this position?

Associates should maintain knowledge of all products in their department and adjacent departments and proactively seek knowledge on all products and services.

What are the physical requirements of the job?

The physical requirements include bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.

What is the minimum education requirement?

The minimum education requirement is a High School Diploma or equivalent.

What prior work experience is preferred for this position?

1 to 2 years of retail or trade experience is preferred.

Are there any travel requirements for this job?

No travel requirements are necessary for this job.

What are the working conditions like?

The working conditions involve a flexible schedule that may include evenings and weekends, working in a warehouse environment that can be dusty and noisy, and being subject to drafts and temperature changes.

Who does this position report to?

This position reports to the Department Supervisor.

Is experience in leadership required for this role?

No leadership experience is required for this role.

careers.homedepot.com

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.