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Fragrance & Beauty Consultant - Dublin Airport Terminal 1

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CHANEL

Aug 23

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need a client-focused background, product knowledge, confidence in personalizing sales, empathy, passion for beauty, and strong problem-solving skills to excel in this role.
  • You will deliver personalized client experiences, provide expert knowledge in fragrance, makeup, and skincare, drive sales, foster relationships, and ensure seamless in-store and online service.

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • - Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • - Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • - Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • - Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • - Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • - Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • - Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the job title for this position?

The job title is Fragrance & Beauty Consultant.

Where is the job located?

The job is located at Dublin Airport Terminal 1.

What type of contract is offered for this position?

The position is a permanent, full-time contract with a shift pattern of 4 days on and 2 days off.

What is the main mission of CHANEL Beauty?

The main mission of CHANEL Beauty is to underline what is unique in every person and give clients the confidence to express themselves through exceptional fragrance, makeup, and skincare creations.

What qualities should the applicant bring to the role?

The applicant should bring a service-oriented approach, confidence, fragrance and beauty product knowledge, empathy and active listening skills, passion for the industry, and a problem-solving attitude.

What type of experience is preferred for candidates?

Candidates should have proven experience in a client-facing role where delivering excellent client experience was paramount.

What type of environment will the candidate be working in?

The candidate will be working in a highly collaborative and fast-paced environment.

What kind of training and development can the employee expect?

The employee can expect inspirational conferences and training initiatives in the CHANEL Training Academy to elevate their expertise and inspire clients.

What are some of the benefits offered at CHANEL?

Benefits include private medical insurance, pension plans, life assurance, employee discounts, mental wellbeing support programs, arts and culture ticket discounts, CHANEL product discounts, and a service awards program.

Is there an emphasis on diversity and inclusion within the company?

Yes, CHANEL is focused on creating an inclusive culture that nurtures personal growth and values the uniqueness of each individual to enhance team diversity and effectiveness.

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.