FAQs
What is the role of a Front Desk Coordinator I?
The Front Desk Coordinator I greets and receives customers, performs various administrative duties, and ensures a smooth operation within the clinic.
What are the primary responsibilities of this position?
Responsibilities include welcoming visitors, answering and routing calls, checking in patients, verifying insurance, notifying clinicians, scheduling appointments, handling payments, and updating patient information.
Is previous experience required for this position?
While previous experience is beneficial, it is not specifically required; we are looking for candidates with strong communication skills and the ability to build rapport with patients.
What skills are necessary to be successful in this role?
Successful candidates should have effective verbal and written communication skills, the ability to listen and understand information, and basic knowledge of Microsoft Office.
What benefits does Smile Doctors offer to employees?
Benefits include a competitive salary, medical, dental, vision, and life insurance, disability coverage, a 401(k) plan, 2 weeks paid time off in the first year, and discounts on braces and clear aligners.
How does Smile Doctors cultivate its company culture?
Smile Doctors maintains a people-first culture by fostering a fun and encouraging environment, focusing on loving people first and providing exceptional patient care.
What kind of training will I receive in this position?
New hires will receive training on administrative processes, patient interactions, and the specific systems used within the clinic to ensure a smooth transition into the role.
Can I apply if I have limited experience in the healthcare field?
Yes, we welcome applicants with limited healthcare experience as long as they demonstrate strong interpersonal skills and a willingness to learn.
What is the work schedule like for this position?
The work schedule typically includes standard business hours, but may vary based on clinic needs, including some evening appointments or weekend shifts.
How can I apply for the Front Desk Coordinator I position?
Interested candidates can apply directly through the Smile Doctors website or by submitting their resume to the designated contact for the position.