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Front Desk & Office Assistant

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Schiller International University

15d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Education & Teaching
  • Heidelberg

AI generated summary

  • You need a bachelor's degree, office assistant experience, excellent communication skills, MS Office proficiency, and fluency in English and German.
  • You will support students, staff, and visitors, manage communications, coordinate events, handle mail, assist with administrative tasks, and promote a professional university environment.

Requirements

  • * Bachelor's degree plus Office Assistant experience
  • * Excellent written and verbal communication skills
  • * MS Office experience
  • * Fluent English and German

Responsibilities

  • The principal responsibilities of this position are to provide support to students, staff, faculties, and visitors to the University. Office Assistant is responsible for always representing the University professionally. The Office Assistant also provides administrative support to other university departments as required. This includes support at on-campus events, control of classrooms and the building as required. Office Assistant is also responsible for communicating any incidents to the Campus Director or other appropriate staff. The position provides initial information to prospective students. Office Assistant may be requested to participate in projects being undertaken either at the Heidelberg Campus or at global level.
  • Answer the main campus phone line and provide general information about the University and give guidance to the appropriate office or person for the issue at hand.
  • Direct student traffic to administration and faculty offices.
  • Receive, sort, and deliver mail to staff, faculty and students.
  • Prepare official correspondence for posting, including express shipments and registered mail.
  • Coordinate local events, e.g., graduation ceremony.
  • Coordinate facility and maintenance issues with the building supervisor.
  • Support faculty and staff with administrative tasks.
  • Provide general information about the Heidelberg community.
  • Manage access control cards.
  • Work collaboratively with all members of the operations and academics team to ensure student and graduate success.
  • Strengthens the reputation of the University by promoting excellence in all we do.
  • Maintains effective communication with students, staff, and administration.
  • Ensures that campus events run smoothly.
  • Participate in departmental, campus, university, and in-service meetings.
  • Participate in university-wide conference calls as required.
  • Disseminate and share best-practices with counterparts.
  • Develop collaborative relationships with faculty, other university employees and management.
  • Provides administrative support to management.
  • Promote the University though professionalism with all stakeholders.
  • Assist in coordination of Campus wide events, including alumni specific events and database maintenance.

FAQs

What are the main responsibilities of the Front Desk & Office Assistant?

The main responsibilities include providing support to students, staff, faculties, and visitors, managing campus phone lines, directing traffic in the offices, handling mail delivery, coordinating local events, and offering administrative support to various university departments.

Is fluency in multiple languages required for this position?

Yes, fluency in both English and German is required for the Front Desk & Office Assistant position.

What educational qualifications are necessary for this position?

A Bachelor's degree along with Office Assistant experience is required for this position.

Are there opportunities to participate in projects beyond the Heidelberg Campus?

Yes, the Office Assistant may be requested to participate in projects being undertaken at the Heidelberg Campus or on a global level.

What software skills are required for this role?

Proficiency in MS Office is required for the Front Desk & Office Assistant position.

What type of events will the Office Assistant be coordinating?

The Office Assistant will coordinate various campus-wide events, including the graduation ceremony and alumni-specific events.

How does the University promote its reputation through this role?

The University promotes its reputation by ensuring that the Office Assistant represents the institution professionally and promotes excellence in all interactions with stakeholders.

Will the Office Assistant be responsible for managing access control cards?

Yes, managing access control cards is one of the responsibilities of the Office Assistant.

What kind of communication skills are necessary for this position?

Excellent written and verbal communication skills are necessary for effectively maintaining communication with students, staff, and administration.

Is participation in meetings required for this role?

Yes, the Office Assistant is expected to participate in departmental, campus, university, and in-service meetings as required.

Schiller International University

The Real Global Learning Experience. Learn-by-living and acquire the knowledge to become a Smart Global Professional.

Education
Industry
51-200
Employees
1964
Founded Year

Mission & Purpose

Schiller International University is a global educational institution that offers undergraduate and graduate degree programmes with an emphasis on international studies, business, and diplomacy. The university provides a multicultural learning environment across multiple campuses around the world, promoting a global perspective in its students. Schiller International University aims to equip students with the knowledge, skills, and cultural understanding needed to thrive in an interconnected world. Their purpose is to develop future leaders who can navigate and succeed in global careers by providing an education that blends academic rigour with real-world experience.