FAQs
Is this position bilingual preferred?
Yes, being bilingual is preferred for this position.
What are the primary responsibilities of a Senior Front Office Assistant?
The primary responsibilities include computerized scheduling, administrative functions, acting as a liaison between physicians, patients, and insurance companies, handling multiple tasks, and maintaining office compliance with policies.
What qualifications are needed for this position?
A high school graduate or its equivalent, a typing speed of approximately 30 wpm or competent use of practice management computer systems, and knowledge of ICD & CPT codes are required.
How much experience is required for this role?
The position requires two years of experience in a medical office environment.
Where is the job located?
The job is located at 3236 N Poinciana Blvd, Kissimmee, FL 34746.
What type of benefits does Orlando Health provide?
Orlando Health provides benefits that include career-growing free education programs, well-being services, and other support for employees and their families, starting from day one.
Is attendance important for this role?
Yes, maintaining reasonably regular, punctual attendance is important and must be consistent with Orlando Health policies and related standards.
Will I be responsible for billing tasks?
Yes, you will act as a liaison to assist the office billing service as requested.
Are there opportunities for career growth in this position?
Yes, Orlando Health is committed to providing career-growing opportunities through various support and educational programs.
What does the role require in terms of compliance?
The role requires compliance with Orlando Health policies, procedures, legal issues, patient rights, and standards of regulatory and accrediting agencies.