FAQs
What are the working hours for the Senior Front Office Assistant position?
The working hours for this position are Monday - Friday, 8am - 5pm.
Where is the practice located?
The practice is located at 521 W State Road 434, Longwood, FL 32750.
What qualifications are required for this position?
The qualifications required include a high school diploma or equivalent, a typing speed of approximately 30 wpm, and knowledge of ICD & CPT coding.
How much experience is needed for this role?
A minimum of two (2) years of experience in a medical office environment is required for this role.
What benefits are provided to full-time employees?
Full-time employees receive comprehensive benefits including health, dental, vision, life insurance, student loan repayment, tuition reimbursement, free college education programs, retirement savings, paid paternity leave, fertility benefits, backup elder and childcare, pet insurance, PTO/holidays, and more.
Is it necessary to know how to handle cash and perform charge entry?
Yes, handling cash and performing charge entry are essential responsibilities of the Senior Front Office Assistant.
Will the Senior Front Office Assistant be responsible for scheduling appointments?
Yes, the Senior Front Office Assistant will perform routine computerized scheduling and administrative functions.
Are there opportunities for training or continued education?
Yes, the position offers tuition reimbursement and free college education programs for full-time employees.
Will the Senior Front Office Assistant be involved in quality assurance activities?
Yes, participation in Quality Assurance and Quality Indicator activities may be assigned to the Senior Front Office Assistant.
Does the position require compliance with specific policies?
Yes, adherence to Orlando Health and department-specific policies, procedures, and standards is a critical requirement for this position.