FAQs
What are the shift requirements for the Front Office Night Manager position?
The position requires the Night Manager to be available for overnight shifts, including weekdays, weekends, and holidays.
What is the salary range for this role?
The annual salary range for the Front Office Night Manager position is between $75,000 and $80,000, based on applicable experience and location.
Is prior experience necessary for this position?
Yes, the ideal candidate should have luxury front office management experience and preferably ONQ experience.
What type of hotel is the Waldorf Astoria Beverly Hills?
The Waldorf Astoria Beverly Hills is a Forbes 5-Star, AAA 5-Diamond hotel with 170 rooms and multiple dining outlets.
What are the primary responsibilities of the Night Manager?
The Night Manager will oversee all hotel operations during the night shift, ensure guest satisfaction and safety, monitor service trends, manage team performance, and act as Manager on Duty in the absence of the General Manager.
Are there any specific qualities or attributes that the hotel is looking for in candidates?
Yes, candidates should demonstrate qualities such as quality, productivity, dependability, customer focus, and adaptability.
What benefits does Hilton provide to its team members?
Hilton offers a comprehensive benefits package, including access to pay through DailyPay, medical insurance, mental health resources, paid time off, travel discounts, parental leave, a matching 401(k), and career growth opportunities.
Is there any support for professional development?
Yes, Hilton provides access to various educational credentials, career growth opportunities, and offers a recognition and rewards program for its team members.
What is the hotel's mission and values?
The hotel adheres to values such as hospitality, integrity, leadership, teamwork, ownership, and urgency, and it aims to create remarkable hospitality experiences around the world.
How many employees will the Night Manager be responsible for overseeing?
The Night Manager will manage a team of approximately 10 employees during the night shift.