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Front Store Supervisor (Part time)

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • Edmonton
  • Quick Apply

AI generated summary

  • You must have planning, problem-solving, and organizational skills, be computer literate, proficient in time management, and knowledgeable about products for this part-time Front Store Supervisor role at Shoppers Drug Mart.
  • You will oversee cashier training, implement loss prevention standards, provide top-notch customer service, ensure proper merchandising, and maintain store image and cleanliness as a Front Store Supervisor at Shoppers Drug Mart.

Requirements

  • Planning, Judgement and Decision Making
  • Independent thinking as it relates to organizing store
  • Problem solving is essential to ensure customer satisfaction
  • EXPERIENCE:
  • Computer literate
  • Organized
  • Efficient time management skills
  • Knowledge of products and supplies

Responsibilities

  • HUMAN RESOURCES:
  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Trains cashiers/merchandisers in job functions
  • Provides on-going guidance and instruction
  • LOSS PREVENTION:
  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
  • CUSTOMER SERVICE:
  • Ensures store employees present proper image to the public in accordance with Uniform Policy
  • Answers inquiries regarding location of product, rainchecks, etc.
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • Promotes the CSI Survey
  • MERCHANDISING:
  • Ensures shelves are clean and organized with proper rotation
  • Ensures product displays are set up and taken down as directed by the AFSM/FSM
  • GENERAL:
  • Ensures standards of housekeeping and store image are maintained
  • Complies with all Health and Safety requirements
  • May be asked to perform clerical and banking duties
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the store
  • Perform other duties as required including Cashier duties when necessary

FAQs

What are the key responsibilities of a Front Store Supervisor in this role?

The key responsibilities include managing cashiers and merchandisers, ensuring compliance with store policies and operating procedures, training staff, implementing loss prevention standards, providing excellent customer service, maintaining store image and cleanliness, and performing clerical and banking duties as necessary.

What qualifications are required for this position?

Candidates should have strong planning, judgment, and decision-making skills, be computer literate, organized, and have efficient time management abilities. Knowledge of products and supplies is also important for success in this role.

What are the benefits of working in a Shoppers Drug Mart store?

Working in a Shoppers Drug Mart store offers the opportunity to work for a local business owner while having the support of a national brand. Employees can benefit from a purchase discount program, flexible schedules, competitive pay, and online learning opportunities through Academy.

How does Shoppers Drug Mart promote diversity and inclusion in their stores?

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities. They strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodations are available upon request for applicants and colleagues with disabilities.

What is the company's stance on compliance with laws and regulations?

Shoppers Drug Mart believes that compliance with laws is about doing the right thing. Upholding the law is part of their Code of Conduct, reinforcing what their customers and stakeholders expect of them.

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.