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Fulfilment Operations Co-ordinator

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IKEA

Dec 9

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Logistics
  • Mississauga

Requirements

  • Understanding of retail and/or logistics processes, tools, and methods.
  • Familiarity with IKEA flow and capacity, customer needs, and local market demands.
  • Knowledge of KPIs, IT systems, resource, and equipment planning.
  • Understanding of the IKEA Concept, Brand Identity, and Culture & Values.
  • Knowledge of health, safety, and security regulations and legislation.
  • University/college degree in Economics, Logistics, Supply Chain Management, or relevant experience.
  • Proven performance in retail and/or logistics roles.
  • Experience in flow and capacity planning optimization.

Responsibilities

  • Optimize the flow planning for efficient internal operations
  • Support Team Leaders with resource and equipment planning.
  • Ensure all prerequisites for efficient and customer-centric operations are in place, in collaboration with the Fulfilment Integration Team.
  • Contribute to capacity planning within the unit.
  • Communicate effectively to ensure new setups and plans are adopted by relevant teams.
  • Maintain a clean, organized, and safe environment throughout the fulfilment unit. Ensure adherence to all safety requirements and Standard Operating Procedures.
  • Responsible for achieving goals set by the Fulfilment Operations Manager or Team Leader to support overall fulfilment operations goals.
  • Supervise daily processes in the assigned area, identify improvement potentials, and ensure daily routines are followed.

FAQs

What shifts are available for the Fulfilment Operations Co-ordinator position?

The Fulfilment Operations Co-ordinator position offers Day, Evening, and Night shifts.

What qualifications are needed for this role?

A university/college degree in Economics, Logistics, Supply Chain Management, or relevant experience is required, along with proven performance in retail and/or logistics roles.

Is experience with flow and capacity planning necessary?

Yes, experience in flow and capacity planning optimization is a key requirement for this position.

What responsibilities will I have as a Fulfilment Operations Co-ordinator?

You will optimize flow planning, support resource and equipment planning, communicate effectively with teams, ensure adherence to safety regulations, and supervise daily processes.

How does IKEA promote co-worker development?

IKEA focuses on an inclusive work environment, celebrates uniqueness, and ensures comprehensive development opportunities for all co-workers.

What health and wellness benefits does IKEA offer?

IKEA offers wellness days, extended health, dental, and vision coverage, an employee assistance program, and other health-related benefits.

What is the hourly rate/salary range for this position?

The hourly rate for the Fulfilment Operations Co-ordinator position ranges from $23.62 to $32.47.

Are there any financial incentives for co-workers?

Yes, co-workers are eligible for an annual IKEA bonus incentive plan and can participate in an RRSP with contribution matching options.

What additional perks does IKEA provide for co-workers?

Co-workers receive merchandise and restaurant discounts, free drinks, healthy meal options in the co-worker restaurant (where available), as well as parental and bereavement leave.

What are the expected KPIs for this role?

The Fulfilment Operations Co-ordinator is responsible for achieving goals set by the Fulfilment Operations Manager or Team Leader to support overall fulfilment operations goals.

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IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.

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