Logo of Huzzle

Home

Matches

Explore

Manage

Full Time Sales Advisor - Longines Covent Garden - *NEW BOUTIQUE*

image

Swatch Group

Sep 9

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • - Previous experience in luxury retail, preferably in watches or jewellery
  • - Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues
  • - Strong organizational and problem-solving skills, with a proactive approach to tasks and challenges

Responsibilities

  • - Provide exceptional levels of customer service to all customers
  • - Merchandise, promote and sale of all Longines products to end consumers
  • - Meeting all sales targets and Boutique objectives and supporting the management team
  • - Assist the management team in training, supervising and motivating employees
  • - Plan, organise and prioritise yourself and the team to optimise use of available time
  • - Deliver high customer service within the team
  • - Motivate and develop team performance
  • - Assist in Adhoc managerial tasks as required
  • - Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures
  • - Maintain/build a general awareness of products and security hot spots
  • - Follow Company policy and procedures for opening/closing the boutique
  • - Maintain correct processing of all deliveries
  • - Opening and closing of the boutique
  • - Greet and serve all customers providing a friendly service and delivering a full and memorable experience
  • - Ensure familiarity with the product collection, past and present, so that customers can be provided with as much detail as necessary
  • - Ensure good knowledge of all functions of watches and other products
  • - Provide reliable information to customers in all matters relating to sales and customer service
  • - Help display merchandise as directed
  • - Contribute to the boutique reaching its monthly, quarterly and annual sales targets
  • - Deliver exceptional customer service to every customer, every time
  • - Ensure the boutique is kept clean and presentable at all times
  • - Back of house and shop floor are both just as important
  • - Health and Safety aware
  • - Good Visual Merchandising standards
  • - Adhere to company policies and regulations
  • - Attend briefing sessions as directed by your line manager
  • - Can present, and conduct themselves in a professional manner to both customers and colleagues
  • - Can deal with international customers and familiar with their customs and culture
  • - Can communicate clearly to consumers and colleagues
  • - Attend regular training days
  • - Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions
  • - Be able to deliver good product knowledge to our customers
  • - Ensure products are displayed in line with Company policies and procedures
  • - Deliver high boutique presentation standards
  • - To entertain clients and guests within the boutique and external environment
  • - To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager

FAQs

What is the job title for this position?

The job title is Full Time Sales Advisor for the Longines Covent Garden - *NEW BOUTIQUE*.

Where is Longines based?

Longines is based in Saint-Imier, Switzerland.

What type of products does Longines sell?

Longines sells luxury timepieces.

What are the primary responsibilities of a Sales Advisor?

The primary responsibilities include providing exceptional customer service, merchandising and selling Longines products, meeting sales targets, supporting the management team, and assisting in training and motivating employees.

What qualifications are required for this job?

Previous experience in luxury retail, preferably in watches or jewelry, excellent communication and interpersonal skills, and strong organizational and problem-solving skills are required.

What benefits does Longines offer its employees?

Longines offers a competitive salary package, generous employee discounts, private health care, career development and training, employee assistance and mental health platform, Perkbox, cycle to work/seasonal ticket scheme, and eye test/glasses.

Is experience in the watch industry necessary for this position?

While previous experience in luxury retail is required, experience specifically in watches or jewelry is preferred.

What does the company prioritize in terms of customer service?

The company prioritizes delivering exceptional customer service to every customer, providing a memorable experience whether in person, over the phone, or via email.

How does the Sales Advisor contribute to the team?

The Sales Advisor contributes by motivating and developing team performance, ensuring high customer service standards, and assisting in various managerial tasks as needed.

Will there be opportunities for career development?

Yes, Longines offers career development and training opportunities for its employees.

How should products be displayed in the boutique?

Products should be displayed in line with Company policies and procedures and should maintain high presentation standards.

image

Swatch Group

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. The Group’s production companies also supply movements and components to third-party watchmakers. The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events. The Swatch Group Ltd has a unique emotional culture. Beauty and emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group Ltd was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33'500 persons in over 50 countries.

Get notified when Swatch Group posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?