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Full-Time Sales Assistant - Watergardens

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JD Sports Fashion

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You need customer service experience, a passion for sports fashion, a positive attitude, strong communication skills, flexibility for shifts, and the ability to thrive in a fast-paced environment.
  • You will provide excellent customer service, maintain product knowledge, assist with sales, collaborate with the team to meet targets, support store presentation, and manage customer complaints.

Requirements

  • Customer service experience within retail, hospitality or like industry
  • Ability to provide excellent service and go above & beyond
  • Passionate about sports fashion or has a knowledge of key brands
  • A positive can-do attitude and ability to work as a team
  • Thrives in a fast paced, ever-changing environment
  • Enthusiastic to overcome challenges and learn new skills
  • Strong communication skills, someone who thrives through engagement with customers and team work
  • Ability to multi-task
  • Flexibility to work across various shifts, including weekends and holidays, based on store needs

Responsibilities

  • Act as a brand ambassador, always showing positivity and professionalism
  • Gain and maintain up to date product knowledge to best assist our customers
  • Provide personalised 1:1 customer service
  • Assist customers with all queries and process sales
  • Work in collaboration with the wider Management and store team to achieve KPI’s and targets
  • Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
  • Escalate any customer complaints to management
  • Consistently complete any mandatory training relevant to product, policy & procedure etc.

FAQs

What is the primary responsibility of a Sales Assistant at JD Sports?

The primary responsibility of a Sales Assistant at JD Sports is to provide exceptional customer service, ensuring a memorable shopping experience and fostering a positive connection to the brand.

What type of experience is required for this role?

Customer service experience within retail, hospitality, or a similar industry is required for this role.

Are there opportunities for career progression within JD Sports?

Yes, there are opportunities for progression across various roles within the business, including Retail, Support Office, and the Distribution Centre.

Is knowledge of sports fashion brands necessary for this position?

While not mandatory, having a passion for sports fashion and knowledge of key brands is preferred for the Sales Assistant role.

What qualities are you looking for in candidates?

We are looking for energetic, focused, and passionate individuals who have a positive can-do attitude, thrive in fast-paced environments, possess strong communication skills, and can work well in a team.

What are the working hours for this position?

Flexibility to work across various shifts, including weekends and holidays, based on store needs is required for this position.

What benefits do Sales Assistants receive?

Sales Assistants receive training and development opportunities, an attractive staff discount, access to the Employee Assistance Program and Mental Health champions, and one month paid parental leave for full-time employees.

Do you provide training for new employees?

Yes, we provide training and development opportunities to kickstart, evolve, and shape your career at JD Sports.

Is a background check required for this position?

Yes, candidates consent to a VEVO Check to verify their working rights where required when applying for the role.

What kind of company culture does JD Sports promote?

JD Sports values diversity and inclusion, promoting a culture where everyone feels valued, included, and celebrated.

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JD Sports Fashion

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

JD Sports is a prominent UK-based retail company specialising in sportswear, athletic footwear, and related accessories. Their ultimate mission is to provide customers with a comprehensive range of top-quality sportswear brands, sneakers, and sports-related fashion items. JD Sports' purpose revolves around enabling individuals to pursue an active and healthy lifestyle by offering them the latest and most stylish sportswear options, catering to their athletic and fashion needs.