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Full Time Sales Consultant

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Paul Smith

Jun 24, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • £24.2K
  • London

Requirements

  • Passion for style, fashion and the Paul Smith brand.
  • Alteration and tailor experience!
  • Smart in appearance and individual flair.
  • Interest and knowledge of current trends in music, arts and culture.
  • Motivated, confident and collaborative.
  • Flexible and reliable.
  • Team member, helpful, approachable and trustworthy.
  • Loves to provide excellent customer service.
  • Minimum of 1 year experience of retail environment.
  • Is keen to work towards individual sales targets.
  • Enjoys learning and sharing product knowledge with customers and team.
  • Maintaining excellent housekeeping and visual standards.

Responsibilities

  • Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing and client follow up to provide a memorable customer experience.
  • Keeping customers up to date with any Paul Smith activity: collaborations and shop events to ensure they are fully engaged with the Paul Smith brand.
  • Providing an ‘above and beyond’ experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
  • Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store’s KPI and Sales performance.
  • Taking initiative and care with stock related duties including delivery processing, customer orders, store to store transfers, end of season returns and stocktakes.
  • To ensure visual presentation, store maintenance and housekeeping is kept to the company's desired standard, both on and off the shop floor.
  • Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from client also to undertaking end of day till procedures when necessary.

FAQs

What are the main responsibilities of a Full Time Sales Consultant with a Tailoring Specialism at Paul Smith in King's Cross?

The main responsibilities include delivering an outstanding customer experience, developing and maintaining customer relationships, promoting the brand image and culture, and storytelling about our products.

What qualities should a candidate possess to be successful in this role?

A successful candidate should embody Paul Smith's Retail Values, have good communication skills, be customer-focused, and have a passion for fashion and tailoring.

Will there be training provided for the Tailoring Specialism aspect of the role?

Yes, training will be provided to ensure that Sales Consultants with a Tailoring Specialism have the knowledge and skills necessary to assist customers with tailored products.

What opportunities are there for career progression within Paul Smith for a Sales Consultant with a Tailoring Specialism?

There are opportunities for career progression within Paul Smith, including potential promotions to positions with greater responsibility and leadership roles within the retail team.

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Paul Smith

Fashion & Arts
Industry
501-1000
Employees
1970
Founded Year

Mission & Purpose

Paul Smith is a renowned British fashion brand that designs, manufactures, and retails high-quality clothing, accessories, and lifestyle products for men, women, and children. Their ultimate mission is to create timeless and sophisticated designs that combine classic British style with a modern and playful twist. With a strong emphasis on craftsmanship, attention to detail, and unique patterns and colors, Paul Smith aims to provide its customers with distinctive and elegant fashion pieces that reflect their individuality and personality. Their purpose is to inspire self-expression, confidence, and creativity through their products, while maintaining a commitment to sustainability and ethical practices in the fashion industry, making a positive impact on the UK fashion landscape and beyond.

Benefits

  • Work Life Balance

    We recognise the importance of work-life balance. To support this, many of our head office roles offer hybrid working and flexi-time. We have also introduced a day for change, where employees are entitled to 1 extra day of paid leave each year, to allow the opportunity to become involved in volunteering projects, taking an active part in the local community or taking action to support local groups and communities who are marginalised.

  • Paul Smith Discount

    All eligible employees are entitled to a generous discount on Paul Smith and licensed products, as well as exclusive access to private sales.

  • Clothing Allowance

    A generous seasonal clothing allowance is given to all eligible employees. Eligible retail employees are also entitled to a seasonal uniform.

  • Holiday Entitlement

    Employees receive an annual entitlement of 25 days holiday, plus Bank Holidays. We offer the option to purchase or sell up to five extra holiday days a year (pro-rata for part-time employees).

  • Bonus & Commission

    Sales consultants receive a generous commission structure and we reward our management teams with a competitive Managers Bonus Scheme.

  • Health & Wellbeing

    Via our partnership with VitalityHealth we offer private medical insurance to eligible staff, along with life insurance and income protection. Life cover, free eye care vouchers, tax-free childcare and discounted gym memberships are also available. Paul Smith is committed to providing an environment that supports the wellbeing of employees – physically and mentally, we offer Gender Neutral Miscarriage & Baby Loss Support where staff can take up to 4 weeks’ additional paid leave.

  • Pension

    All employees that meet the criteria, after a 3-month postponement from their start date, will be automatically enrolled into the corporate pension scheme, currently provided by Aegon.

  • Recognition

    We reward our staff for milestone lengths of service, offer incentives to celebrate hard work and provide an internal platform for you to recognise colleagues for their achievements.

  • Cycle Scheme

    Cycling is a passion at Paul Smith. We are enrolled with a cycle to work scheme so you can purchase a tax-free bike along with all the gear you need to get going.