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FULL TIME SALES SUPERVISOR - UNIVERSITY TOWN CENTER

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Dr. Martens PLC

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • San Diego

AI generated summary

  • You must have 1+ year supervisory experience, proficiency in MS Office and retail systems, basic math skills, clear communication, strong interpersonal skills, and the ability to lift 50 pounds.
  • You will lead sales efforts, enhance customer service, train staff, manage daily operations, assist with inventory and merchandising, and ensure alignment with business goals.

Requirements

  • 1+ year supervisory experience necessary, preferably within footwear.
  • Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS is a plus.
  • Demonstrated understanding of basic math, including ability to calculate percentages required.
  • Demonstrated ability to communicate clearly and professionally to a broad customer base.
  • Excellent interpersonal skills; must be approachable and polite.
  • Able to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
  • Punctual in adherence to scheduled shift times.
  • International/domestic travel: 0%.
  • Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

Responsibilities

  • Delivering exceptional customer service by leading the sales floor and fostering team selling.
  • Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer.
  • Acting as a role model to encourage a positive and productive work environment.
  • Ensuring the team is aware of business goals and Key Performance Indicators (KPI) and implementing a strategy for attaining sales goals.
  • Assisting in training new sales staff on job duties and product knowledge.
  • Assisting with performing daily operations related to opening and closing store, balancing register, preparing, and making bank deposits.
  • Assisting with operational tasks and physical inventories.
  • Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal.
  • Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.

FAQs

What is the title of the job opportunity?

The job title is Full Time Sales Supervisor at University Town Center.

What is the main responsibility of the Sales Supervisor?

The main responsibility of the Sales Supervisor is to lead the store team by driving exceptional customer service, maximizing sales, coaching staff, and maintaining overall store performance.

When is the new store location set to open?

The new Dr. Martens store location is set to open in early July.

What are the working hours for this position?

The Sales Supervisor must be able to work evenings, weekends, and holidays.

What qualifications are required for this position?

Candidates need at least 1+ year of supervisory experience, preferably within footwear, along with proficiency in MS Office Suite and retail/register systems.

What are the physical requirements for this job?

Candidates must be able to lift and carry up to 50 pounds and navigate ladders and stairs while carrying shoe boxes.

What benefits are offered to employees?

Employees receive a 65% discount on footwear, 50% on accessories, PTO and sick time, 401(k) plans with employer match, medical, dental, and vision packages, and more.

What is the hourly pay for this position?

The pay for the Full Time Sales Supervisor position is $22.81 per hour.

Is there a focus on diversity and inclusion in the hiring process?

Yes, Dr. Martens is committed to creating a diverse and inclusive environment and encourages applications from all backgrounds.

How can applicants request accommodations during the application process?

Applicants requiring accommodations can contact the Talent Acquisition team via email at jobs@drmartens.com to discuss their accessibility needs.

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Dr. Martens PLC

Retail & Consumer Goods
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

Dr. Martens is a renowned footwear and accessories brand known for its distinctive boots and shoes that blend style, durability, and comfort. Their products, which include iconic designs like the 1460 boot, are favoured for their quality craftsmanship and rebellious spirit. The company's mission is to empower individuals to express their unique style and individuality through their footwear. Dr. Martens is committed to innovation, maintaining high standards of durability, and fostering a culture of self-expression and creativity.