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Functional Consultant (Public sector/Utilities)

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Infor

1mo ago

  • Job
    Full-time
    Junior Level
  • Consulting
    Business, Operations & Strategy
  • Melbourne

AI generated summary

  • You should have 2+ years in consulting for Asset Management, Customer Billing, and Regulatory Management, preferably in Utilities/Public Sector, with strong cloud and technical architecture knowledge.
  • You will present Infor’s public sector solutions, engage with customers and stakeholders, share industry knowledge, manage multiple projects, and support the development of other consultants.

Requirements

  • 2 years + of consulting experience working with Asset Management, Customer and Billing, Regulatory Management and Land Information System applications/functions - cloud-based applications within the Utility or Public Sector preferred.
  • Tertiary qualification in a business-related field is preferred.
  • Experience in comparable consulting positions in Professional Services Consulting, Utility and Public Sector organisations is required.
  • Strong business level understanding of cloud concepts and services, software platforms, application integration, data lakes and appreciation for technical architecture.

Responsibilities

  • Confidently articulate, present and demonstrate the business value of Infor’s revenue and regulatory capabilities within the Infor Public Sector (IPS) solution covering regulatory and revenue management including supporting business functions such as,
  • customer information and request management,
  • regulatory and enforcement,
  • development and planning applications,
  • land and property management,
  • customer account management, service and property billing, receipting and debt recovery.
  • Asset management lifecycle
  • You are an energetic and enthusiastic professional with an interest in building on your domain knowledge across public sector
  • You have a desire to develop as a trusted advisor with customers, partners and internal stakeholders
  • Your active involvement in industry associations and relevant networks allow you to acquire new skills and knowledge to meet evolving industry and customer needs.
  • You proactively share new skills and knowledge internally to improve our industry understanding across the team.
  • You significantly contribute both industry and application knowledge in engagements to identify, assess, quantify, and present the value of the company solution
  • Exercise individual judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
  • You can assist in the development of other consultants particularly associate consultants.
  • You are self-directed and determine approach over own work for new assignments.
  • Demonstrate good time management and ability to balance priorities across multiple engagements.
  • Your experience enables you to present end-to-end “close the loop” business processes that span multiple systems/modules.
  • You are engaged in learning, continually expanding the breath of coverage you have across the applications you support.
  • You will undertake all required Professional and Product related training related to this position including the attainment of relevant certifications.
  • Your depth of solution knowledge and technical foundation allows you to efficiently research and respond to solution based technical questions for the applications you support.

FAQs

What is the location of the Functional Consultant position?

The position is located in Melbourne, Victoria, Australia.

What is the employment status for this role?

The employment status for this role is full-time.

What type of workplace environment does this role entail?

This role involves a hybrid workplace type, allowing for both remote and in-person engagements.

What industries does this role focus on?

This role focuses on the Utilities and Public Sector industries.

What are the primary responsibilities of a Functional Consultant in this position?

Primary responsibilities include workshopping business processes, engaging in regulatory and revenue management, and supporting business functions like customer information management and billing.

What qualifications or experience are preferred for this role?

A tertiary qualification in a business-related field is preferred, along with 2+ years of consulting experience in Asset Management, Customer and Billing, Regulatory Management, and Land Information Systems.

Are there opportunities for professional development in this role?

Yes, there are opportunities for professional training and the attainment of relevant certifications as part of this position.

What types of skills are essential for this position?

Essential skills include strong business acumen, experience with cloud-based applications, knowledge of enterprise technology and digital transformation, and good time management.

Does the company support diversity and inclusion?

Yes, Infor is committed to creating a diverse and inclusive work environment and does not discriminate against candidates based on any protected status.

Will I be required to travel for this position?

The role requires flexibility for both remote and in-person engagements, which may involve some travel to customer locations as needed.

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Infor

Growing with your business - software that builds successful companies.

Technology
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

As a global leader in business cloud software specialized by industry. Infor develops complete solutions for its focus industries, including industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,500 employees to help them achieve their business goals.

Benefits

  • Valued

    Your managers and peers will need you in the team, and they will be working alongside you to support your professional and personal growth, challenge you, and have fun along the way.

  • Included

    However you show up at work, you will be respected for who you are with your uniqueness, and you will be encouraged to stay unique in your own special way.

  • Rewarded

    More than anything, we value your contribution, so you will be invited to spot problems and use your own special skills and techniques to solve them, adding value to the organization.

  • Recognized

    Your work will be aligned to your strengths, which will differentiate you from your teammates, so you’ll really get a chance to shine as a truly necessary part of the team.

  • Given opportunity

    You will be able to choose certain projects or get involved in stretch assignments to showcase your potential and make others aware of your next internal role.

  • Supported

    You can make us aware when you need help or need to step back to handle things that often call us away from our work. Our goal is to be flexible, caring, and generous.