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Global Revenue Operations Manager

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Canonical

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Düsseldorf
    Remote

AI generated summary

  • You need a strong academic background, senior leadership experience in tech subscriptions, global team management, analytical skills, and excellent communication. Willingness to travel is required.
  • You will manage revenue operations, lead a team, optimize sales processes, ensure data quality, oversee commission plans, and drive improvements in metrics, technology, and team training.

Requirements

  • An exceptional academic track record from both high school and university
  • Undergraduate degree in a related field, or a compelling narrative about your alternative path
  • Drive and a track record of going above-and-beyond expectations
  • Experience operating in a senior leadership role, driving effectiveness of direct, channel and alliance partnerships, ideally within a similar technology subscription-based business
  • Track record of providing insight through robust technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
  • Deep understanding of working in a global, multicultural organisation including managing a team of direct reports remotely in different time zones
  • A thoughtful systematic approach, skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
  • Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
  • Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
  • Communication and negotiation skills to achieve buy-in to priorities from key stakeholders
  • Fluent in business English (written and spoken)
  • Willingness to travel internationally up to 4 times a year for company events

Responsibilities

  • Deliver precise, scalable revenue operations for business through direct, indirect or online channels
  • Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners
  • Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
  • Instrument, measure and improve processes across the entire revenue operations spectrum
  • Deliver metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals. Use this data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
  • Oversee our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
  • Lead the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
  • Drive data quality, through order processing, new hire training, process documentation, reporting and data cleansing
  • Lead and enhance our commercial review process for evaluating and steering sales and alliance opportunities
  • Own the commission plan and lead the process for setting goals, evaluating and paying against that plan

FAQs

Do we support remote work?

Yes, this role can be held remotely in EMEA time zones.

What qualifications are required for the Global Revenue Operations Manager position?

An exceptional academic track record, an undergraduate degree in a related field, or a compelling alternative narrative is required, along with experience in a senior leadership role in a technology subscription-based business.

What kind of experience is preferred for this role?

We prefer candidates with experience in driving effectiveness in direct, channel, and alliance partnerships and providing insights through technology platforms, data, analytics, and compensation systems.

Is travel required for this position?

Yes, there may be a requirement to travel internationally up to 4 times a year for company events.

What kind of benefits does Canonical offer?

Canonical offers a range of benefits including a personal learning and development budget, annual compensation reviews, recognition rewards, annual holiday leave, maternity and paternity leave, an Employee Assistance Programme, and travel opportunities.

Will I have the opportunity to develop my skills further?

Yes, you will have a personal learning and development budget of USD 2,000 per year to invest in your professional growth.

How does Canonical support diversity and inclusion?

Canonical is proud to foster a workplace free from discrimination and we consider diverse experiences, perspectives, and backgrounds as integral to creating a better work environment and better products.

What is the company culture like at Canonical?

Canonical has a remote-first culture, emphasizes high standards of excellence, and encourages employees to think differently, work smarter, learn new skills, and continuously improve.

How does the commission plan work in this role?

As a Global Revenue Operations Manager, you will own the commission plan, which involves setting goals, evaluating performance, and ensuring payment against that plan.

What are the main responsibilities of the Global Revenue Operations Manager?

Responsibilities include delivering revenue operations, leading a team of analysts, driving sales engagement, enhancing commercial processes, overseeing sales technology, and improving data quality among others.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.