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Global Revenue Operations Manager

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Canonical

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • United Kingdom, +13
    Remote

AI generated summary

  • You must have a strong academic record, relevant degree or experience, senior leadership skills in revenue ops, data insight expertise, global team management, and excellent communication skills.
  • You will enhance revenue operations, lead a team, drive sales processes, manage metrics, oversee technology, ensure data quality, and own commission plans to support sales effectiveness.

Requirements

  • An exceptional academic track record from both high school and university
  • Undergraduate degree in a related field, or a compelling narrative about your alternative path
  • Drive and a track record of going above-and-beyond expectations
  • Experience operating in a senior leadership role, driving effectiveness of direct, channel and alliance partnerships, ideally within a similar technology subscription-based business
  • Track record of providing insight through robust technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
  • Deep understanding of working in a global, multicultural organisation including managing a team of direct reports remotely in different time zones
  • A thoughtful systematic approach, skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
  • Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
  • Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
  • Communication and negotiation skills to achieve buy-in to priorities from key stakeholders
  • Fluent in business English (written and spoken)
  • Willingness to travel internationally up to 4 times a year for company events

Responsibilities

  • Deliver precise, scalable revenue operations for business through direct, indirect or online channels
  • Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners
  • Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
  • Instrument, measure and improve processes across the entire revenue operations spectrum
  • Deliver metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals. Use this data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
  • Oversee our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
  • Lead the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
  • Drive data quality, through order processing, new hire training, process documentation, reporting and data cleansing
  • Lead and enhance our commercial review process for evaluating and steering sales and alliance opportunities
  • Own the commission plan and lead the process for setting goals, evaluating and paying against that plan

FAQs

Do we support remote work?

Yes, this role can be held remotely in EMEA time zones.

What is the main focus of the Global Revenue Operations Manager position?

The main focus is to drive improvements across revenue operations, maximizing net customer retention, and lead processes to plan, manage, and deliver revenue.

What qualifications are required for the Global Revenue Operations Manager role?

An undergraduate degree in a related field, an exceptional academic track record, and significant experience in a senior leadership role within a technology subscription-based business are required.

How many times a year is international travel required for this role?

Up to 4 times a year for company events.

What kind of team will the Global Revenue Operations Manager be leading?

The manager will develop and lead a team of revenue operations analysts.

What key skills are essential for this position?

Analytical skills, communication skills, negotiation skills, organizational skills, and the ability to drive process and system improvements are essential.

Does Canonical offer a personal development budget?

Yes, Canonical provides a personal learning and development budget of USD 2,000 per year.

What benefits does Canonical provide its employees?

Benefits include an annual compensation review, recognition rewards, holiday leave, maternity and paternity leave, an Employee Assistance Programme, and opportunities to travel to meet colleagues.

What is the work culture like at Canonical?

Canonical has a distributed work environment and has been remote-first since its inception in 2004, fostering a workplace free from discrimination and valuing diversity.

Is fluency in any specific language required for this role?

Yes, fluency in business English (written and spoken) is required.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.