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Global Revenue Operations Manager

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Canonical

Feb 17

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Dresden
    Remote

Requirements

  • An exceptional academic track record from both high school and university
  • Undergraduate degree in a related field, or a compelling narrative about your alternative path
  • Drive and a track record of going above-and-beyond expectations
  • Experience operating in a senior leadership role, driving effectiveness of direct, channel and alliance partnerships, ideally within a similar technology subscription-based business
  • Track record of providing insight through robust technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
  • Deep understanding of working in a global, multicultural organisation including managing a team of direct reports remotely in different time zones
  • A thoughtful systematic approach, skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
  • Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
  • Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
  • Communication and negotiation skills to achieve buy-in to priorities from key stakeholders
  • Fluent in business English (written and spoken)
  • Willingness to travel internationally up to 4 times a year for company events

Responsibilities

  • Deliver precise, scalable revenue operations for business through direct, indirect or online channels
  • Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners
  • Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
  • Instrument, measure and improve processes across the entire revenue operations spectrum
  • Deliver metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals. Use this data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
  • Oversee our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
  • Lead the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
  • Drive data quality, through order processing, new hire training, process documentation, reporting and data cleansing
  • Lead and enhance our commercial review process for evaluating and steering sales and alliance opportunities
  • Own the commission plan and lead the process for setting goals, evaluating and paying against that plan

FAQs

Is this role open to remote work?

Yes, this role can be held remotely in EMEA time zones.

What teams will the Revenue Operations Manager collaborate with?

The Revenue Operations Manager will partner with sales, business development, customer success, marketing, product management, commercial systems, delivery, finance, and legal teams.

What are the primary responsibilities of the Revenue Operations Manager?

Responsibilities include delivering scalable revenue operations, developing a team of revenue operations analysts, driving sales engagement and training, measuring and improving processes, overseeing sales technology, and managing the commission plan.

What qualifications are necessary for the Revenue Operations Manager position?

Candidates should have an exceptional academic track record, experience in a senior leadership role within a technology subscription-based business, and a deep understanding of working in a global, multicultural organization.

What skills are preferred for this role?

Preferred skills include strong organizational abilities, communication and negotiation skills, analytical and systematic thinking, and the ability to operate under commercial pressure.

How often does Canonical review compensation?

Canonical revisits compensation annually to ensure outstanding performance is recognized.

Is there a professional development budget available?

Yes, there is a personal learning and development budget of USD 2,000 per year.

Are there opportunities for international travel?

Yes, there may be international travel opportunities up to four times a year for company events.

What benefits do employees receive?

Employees receive benefits that include annual leave, maternity and paternity leave, an Employee Assistance Programme, and recognition rewards, among others.

Does Canonical have a policy on equal opportunities?

Yes, Canonical is an equal opportunity employer and fosters a workplace free from discrimination, valuing diversity of experience, perspectives, and background.

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.

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