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Graduate, Account Representative SKYSTAR Program

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SITA

Feb 2, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
  • £30.4K
  • London

Requirements

  • Time Management:
  • Efficiently organize and prioritize tasks to meet deadlines.
  • Demonstrate the ability to manage time effectively in a fast-paced environment.
  • Attention to Detail:
  • Ensure accuracy in data entry, contract management, and reporting.
  • Thoroughly review documents and reports to identify and rectify any errors.
  • Passion for Sales and Business Development:
  • Exhibit enthusiasm for sales processes and business growth.
  • Proactively seek opportunities to contribute to the overall development of the sales function.
  • Qualifications:
  • Be enrolled on a Bachelor's degree in Business Administration, Sales, or a related field and graduate by September 2024. The graduation period must be between January - September 2024.
  • 0-1 years of work experience in a similar or relevant role.
  • Passionate in Information Technology, Digitisation and Digital Transformation, Telecom Industry.
  • Awareness of Airport / Airline industry is an added advantage.
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, MS Teams).
  • Familiarity with Salesforce.
  • Excellent written and verbal communication skills in English.

Responsibilities

  • Sales Performance Reporting:
  • Assist in inventorying contracts, ensuring data accuracy and completeness.
  • Reporting on sales and pipeline performance.
  • Contribute to the achievement of strategic objectives through administrative support.
  • Revenue tracking and reporting
  • Training Reporting & Support:
  • Document and report on training plans and attendance
  • Customer Satisfaction Reporting & Support:
  • Monitor on Net Promotor Score (NPS) performance
  • Monitor customer sat on delivery, operations and billing
  • Team support and tracking on resulting actions
  • Customer Relationship Management:
  • Create power maps to identify key stakeholders and decision-makers.
  • Leverage Salesforce to update account contacts information.
  • Customer Situational Analysis and Reporting:
  • Conduct SWOT analysis and identify potential red flags.
  • Keep updated «heatmaps»
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SITA

Dedicated and committed to the air transport industry

Consulting
Industry
1001-5000
Employees

Mission & Purpose

SITA operates in the aviation industry, providing IT and communication solutions for airports, airlines, and air transport companies. Their services include airport management systems, passenger processing solutions, baggage handling systems, and air traffic management solutions. SITA's ultimate goal is to enhance the efficiency, safety, and overall passenger experience in air travel through innovative technology solutions. Their purpose revolves around facilitating seamless communication and data sharing within the aviation industry, enabling airports and airlines to optimise their operations, improve customer service, and ensure a smooth travel experience for passengers. SITA aims to be a trusted partner in the aviation sector, driving digital transformation and technological advancements to shape the future of air travel.

Benefits

  • Lifestyle

    We provide you with access to the medical care you need, life insurances and competitive retirement savings to help prepare for the future.

  • Live a healthy life

    We actively encourage a healthy lifestyle, offering location-based initiatives, like exercise or stress relief classes, to our global employee assistance program.

  • Enjoy quality time

    With our generous vacation and leave provisions, you’ll be able to take time away from the office to recharge, spend time with family or pursue personal interests.

  • Care for your family

    We support you and your loved ones through various stages of life, with parental and adoption leaves as well as information, resources and care programs.

  • Our Employee Assistance Program

    The service is there for you and your family, any time, with real, practical help. It supports your mental, physical, social, and financial well-being, whether you're thinking about quitting smoking, eating healthier, struggling with stress or anxiety, or you could use some help managing a big change or challenge in your life. You can turn to the EAP for support and strategies from an expert advisor or a referral to a counseling.

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