Logo of Huzzle

Home

Matches

Explore

Manage

Graduate IT Administrator

image

RPS

1mo ago

  • Job
    Full-time
    Junior Level
  • Software Engineering
    IT & Cybersecurity
  • Galway

AI generated summary

  • You need a relevant qualification or certifications, 1-2 years in desktop/server/network support, strong troubleshooting skills, customer focus, team spirit, flexibility, and a drive to learn and grow.
  • You will support 100+ staff onsite and remotely, manage Autodesk applications, oversee hardware/software upgrades, assist with IT projects, and maintain video conferencing and print systems.

Requirements

  • Relevant 3rd level qualification and/or industry certifications such as:
  • ITIL, MCP, MCSA, CCNA, COMPTIA
  • 1 – 2 years’ experience in at least two of the following:
  • Desktop support including peripherals
  • Server support including backup technologies
  • Network – LAN, WAN, VPN, wireless, switching, patching
  • Security – firewall, AV, encryption
  • VOIP telephone administration
  • Azure/O365 administration
  • Installation and support of client OS and the common application stack
  • Excellent troubleshooting/problem solving skills
  • Excellent attention to detail
  • Customer service orientation
  • Possess an ability to follow/apply established processes and procedures
  • Must be flexible and work out of hours when needed
  • Full, clean driving license
  • Good communication skills and interpersonal skills
  • Must be a team player willing to share their knowledge and learn from others
  • Ability to work on own initiative
  • Takes ownerships of tasks through to completion
  • Must be willing to learn, willing to develop technical skillset and achieve certification in relevant technologies

Responsibilities

  • Provide onsite support as part of team to 100+ engineering/technical staff
  • Provide remote support to other sites in Ireland/Europe
  • Autodesk application suite support for technical staff
  • Roll out of office hardware and software during refresh/upgrade cycles
  • Video conference and VOIP telephony systems support
  • Administration of industry standard IT systems
  • Application and execution of ISO 27001 information security policies and controls throughout the business
  • Assist in the delivery of IT projects as/when required.
  • Print systems support

FAQs

What is the job title for this position?

The job title is Graduate IT Administrator.

Where is the job location?

The job is located in Galway.

What company is hiring for this position?

RPS/TetraTech is hiring for this position.

What are the main responsibilities of the Graduate IT Administrator?

The main responsibilities include providing onsite and remote support, Autodesk application suite support, rolling out office hardware and software, supporting video conference and VOIP systems, administering IT systems, executing ISO 27001 information security policies, assisting in IT project delivery, and providing print systems support.

What qualifications are required for this role?

A relevant 3rd level qualification and/or industry certifications such as ITIL, MCP, MCSA, CCNA, or COMPTIA are required.

How much experience is needed for this role?

1 to 2 years of experience in at least two of the specified technical areas is needed.

What are the essential skills and traits expected from a candidate?

Essential skills include excellent troubleshooting/problem-solving abilities, attention to detail, customer service orientation, and the ability to follow established processes. Personal traits should include good communication, teamwork, initiative, task ownership, and a willingness to learn.

Is there a driving license requirement for this position?

Yes, a full, clean driving license is required.

What is the work schedule for this role?

The role may require flexibility and the ability to work out of hours when needed.

What does RPS/TetraTech focus on?

RPS/TetraTech focuses on providing professional services in engineering, environmental, project communications, and project management consultancy, operating globally across various sectors.

image

RPS

We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world.

Consulting
Industry
5001-10,000
Employees
1974
Founded Year

Mission & Purpose

Founded in 1970, RPS is a leading global professional services firm of 5,000 consultants and service providers. Operating in 125 countries, working across six continents we define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world. We work across six sectors: property, energy, transport, water, resources, defence and government services. Our services span twelve clusters: project and program management; design and development; water services; environment; advisory and management consulting; exploration and development; planning and approvals; health, safety and risk; oceans and coastal; laboratories; training and communication and creative services. We stand out for our clients by using deep expertise to solve problems that matter, making them easy to understand and by being easy to work with.