Graduate Systems Engineer (Customer Support)

Leonardo

Apr 11

Job
Full-time
Entry Level
IT & Cybersecurity
Edinburgh

AI generated summary

You need a STEM degree, problem-solving skills, ability to work independently, collaborate, and communicate well. Must be passionate about engineering.
You will use technical expertise to solve problems, develop engineering skills, work with multiple disciplines, analyze data, and improve processes to support customers as a Graduate Systems Engineer at Leonardo.

Requirements

A degree in a relevant discipline, including Physics, Mathematics, Computer Science, Engineering, or other STEM subject.
Passion for engineering
Self-motivation with an aptitude for problem solving and an ability to drive difficult issues to conclusion
Ability to work with minimum direction or supervision on complex tasks
Ability to apply big-picture thinking to look at problems as a whole
Strong collaboration and inter-personal skills, and the ability to interact with subject matter experts regarding a range of technical and operational topics
Ability to plan, prioritise and deliver high quality work
Confidence and ability to challenge and respond to technical or process issues
Excellent verbal and written communication skills, including experience of creating documentation and presentations

Responsibilities

Dependent on the specific role, you will do a combination of the following:
Use technical expertise to solve problems, generate ideas and be pro-active within the team.
Develop practical skills in engineering design, development and verification for complex solutions, understanding key processes and technologies.
Develop and apply your academic knowledge to undertake various activities across the engineering lifecycle, delivering to agreed performance targets, including cost and schedule.
Work closely with engineers across multiple disciplines.
Visualise and understand customer problems.
Capture and manage customer requirements.
Data analysis, modelling, visualisation and dashboard development.
Complete tasks to a high standard and in accordance with appropriate processes and procedures.
Take an active role in engineering process improvement.

FAQs

What are the main areas that the Graduate Systems Engineer in Customer Support will work in?

The main areas that the Graduate Systems Engineer in Customer Support will work in are Support Solution Design, Technical Support, and Digital.

Leonardo

Defence & Aerospace

Industry

10,001+

Employees

1948

Founded Year

Mission & Purpose

Leonardo is a global high-tech player in Aerospace, Defence and Security. Leonardo plays a strategic role in the industrial development of the countries in which it operates, with a direct presence in five domestic markets (Italy, the United Kingdom, the United States, Poland, and Israel) and a commercial network extending worldwide. Innovation, continuous research, digital industry and sustainability are the cornerstones of its business worldwide, while the company’s 51,000-plus people are the engine driving its growth. Stefano Pontecorvo has been the Chairman since 9 May 2023 and Roberto Cingolani has been the CEO and General Manager since 9 May 2023.