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Job

Graduate Systems Engineer (Customer Support)

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Leonardo

2mo ago

💼 Graduate Job

Edinburgh

AI generated summary

  • You need a STEM degree, problem-solving skills, ability to work independently, collaborate, and communicate well. Must be passionate about engineering.
  • You will use technical expertise to solve problems, develop engineering skills, work with multiple disciplines, analyze data, and improve processes to support customers as a Graduate Systems Engineer at Leonardo.

Graduate Job

IT & CybersecurityEdinburgh

Description

  • At Leonardo, we have an exciting opportunity for a Graduate Systems Engineer to join our team within the Customer Support and Service Solutions (CS3) line of business. The CS3 line of business operates across the UK, providing innovative and invaluable support solutions to our customers. We help to ensure the availability of front-line capability wherever and whenever required.
  • You will be part of a team working alongside leading engineers, using new technology to solve customer problems. You will be engaging with a wide variety of stakeholders to understand their needs at all stages of the engineering lifecycle.

There are several Graduate Systems Engineering roles available in CS3 – your role will be in one of the following three areas:

  • Support Solution Design: Conceptual design and development of new support solutions and services, including those for transformational RAF and Army programmes and Team Tempest
  • Technical Support: Hands-on testing and repair of some of our in-service equipment, including associated test equipment, across helicopters and fast jets
  • Digital: Application of digital tools and methodologies to help understand how our equipment performs when it is being used by our customers, and how effective our support solutions are

As part of the application process, you will have the opportunity to explore which area would be the best fit for you. Alongside your main role, you will also have the chance to take part in a project with other early careers individuals, focused on developing and implementing an innovative engineering solution for CS3.

Throughout the Graduate Programme, you will receive coaching and support from your team, including our dedicated CS3 Early Careers Manager, to achieve your objectives as well as your personal development goals. We will also support you through your preferred route for chartership, and there will be opportunities to get involved in STEM activities with local schools and universities.

Requirements

  • A degree in a relevant discipline, including Physics, Mathematics, Computer Science, Engineering, or other STEM subject.
  • Passion for engineering
  • Self-motivation with an aptitude for problem solving and an ability to drive difficult issues to conclusion
  • Ability to work with minimum direction or supervision on complex tasks
  • Ability to apply big-picture thinking to look at problems as a whole
  • Strong collaboration and inter-personal skills, and the ability to interact with subject matter experts regarding a range of technical and operational topics
  • Ability to plan, prioritise and deliver high quality work
  • Confidence and ability to challenge and respond to technical or process issues
  • Excellent verbal and written communication skills, including experience of creating documentation and presentations

Education requirements

Currently Studying
STEM

Area of Responsibilities

IT & Cybersecurity

Responsibilities

  • Dependent on the specific role, you will do a combination of the following:
  • Use technical expertise to solve problems, generate ideas and be pro-active within the team.
  • Develop practical skills in engineering design, development and verification for complex solutions, understanding key processes and technologies.
  • Develop and apply your academic knowledge to undertake various activities across the engineering lifecycle, delivering to agreed performance targets, including cost and schedule.
  • Work closely with engineers across multiple disciplines.
  • Visualise and understand customer problems.
  • Capture and manage customer requirements.
  • Data analysis, modelling, visualisation and dashboard development.
  • Complete tasks to a high standard and in accordance with appropriate processes and procedures.
  • Take an active role in engineering process improvement.

Details

Work type

Full time

Work mode

hybrid

Location

Edinburgh

Benefits

  • Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us
  • Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)
  • Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year
  • Pension: Award winning pension scheme (up to 10% employer contribution)
  • Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers)
  • Lifestyle:  Discounted Gym membership, Cycle to work scheme
  • Training: Free access to more than 4000 online courses via Coursera
  • Referral Incentive: You can earn a reward for successfully referring a friend or family member
  • Bonus: Scheme in place for all employees at management level and below