FAQs
What is the role of a Grondstewardess (Specialist Passenger Control)?
The role involves being the first point of contact for passengers, ensuring smooth processing at check-in counters and gates, checking travel documents, and answering traveler inquiries to create a positive flying experience.
What are the primary responsibilities of a Grondstewardess?
Responsibilities include assisting passengers at the ticket counter, check-in and boarding procedures, handling complaints, and ensuring safety compliance while monitoring suspicious situations.
What qualifications are required for this position?
A minimum of HAVO/MBO diploma, 1-3 years of experience in a service-oriented role (preferably in aviation or hospitality), fluency in Dutch and English (at least B1 level), customer service affinity, and the ability to work flexible hours are required.
Is prior experience in the aviation industry necessary?
While not strictly necessary, 1-3 years of experience in a service-oriented role, preferably in aviation or hospitality, is preferred.
What kind of work schedule can I expect in this role?
The position requires a willingness to work irregular hours, including early mornings, late shifts, weekends, and holidays.
What employment type is being offered for this position?
The job offers both full-time and part-time employment options.
What kind of training will be provided?
Menzies Aviation offers internal training and certifications to help employees develop their skills and advance their careers.
What benefits are offered in this position?
Benefits include a market-conform salary with additional pay for irregular hours, growth opportunities within the company, and a dynamic working environment in the aviation sector.
How can I apply for this position?
Interested candidates can apply by sending their CV and motivation letter to personeelszaken@menziesaviation.com.
Does Menzies Aviation support diversity in hiring?
Yes, Menzies Aviation is committed to being an equal opportunity employer and encourages applications from qualified individuals regardless of gender, race, disability, age, sexual orientation, religion, or other factors.