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Group, Conference and Events Executive

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Hilton

Jan 14

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Dubai

Requirements

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards
  • Demonstrated previous experience working in a Sales environment
  • Knowledge of the hotel property management systems
  • Demonstrated previous experience working in the Conference and Events function
  • Qualification, degree, or certification in a relevant field

Responsibilities

  • Receive and convert incoming enquiries to achieve targets and maximize revenue
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities

FAQs

What is the primary responsibility of a Group, Conference and Events Executive?

The primary responsibility is to maximize revenue opportunities in group reservations, conferences, and events by driving sales leads and increasing conversions.

What qualifications are preferred for this position?

It is advantageous to have a qualification, degree, or certification in a relevant field, along with demonstrated previous experience in a sales environment and the Conference and Events function.

Is experience in the hospitality industry required?

While it is not explicitly stated as a requirement, demonstrated previous experience working in a sales environment, particularly in the Conference and Events function, is preferred.

What skills are essential for a Group, Conference and Events Executive?

Essential skills include good organizational and administration skills, positive attitude, effective communication skills, confident telephone manner, high level of IT skills, and excellent grooming standards.

Does the role involve customer interaction?

Yes, the role requires frequent interaction with guests and customers to build strong relationships and understand their needs.

Will I be involved in promotional activities?

Yes, you will participate in hotel promotional activities as part of your responsibilities.

Is a specific type of personality profile expected for this role?

Yes, a commitment to delivering a high level of customer service and maintaining a positive attitude is important for this role.

Will I be managing an events schedule as part of my duties?

Yes, managing an events schedule to maximize yield is one of the main tasks of the role.

What kind of company culture does Hilton promote?

Hilton promotes a culture of exceptional guest experiences and teamwork, united by the vision to "fill the earth with the light and warmth of hospitality."

Are there opportunities for career advancement within Hilton?

While not directly mentioned, Hilton is a leading global hospitality company, suggesting potential for career advancement within its various brands and locations.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay

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