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Group Product Manager, Cards Acquisition Enablement -10 Month Secondment

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CIBC

Jul 11

Applications are closed

  • Job
    Full-time
    Senior Level
  • Product
  • Toronto

Requirements

  • You can demonstrate experience in strategic and business planning, business model development and marketing best practices. You have strong analytical skills and have a proven ability to execute net new initiatives. In-depth knowledge of Credit Card business, financial services, and product management experience will be strong assets
  • You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

Responsibilities

  • Strategic Planning - Lead the development and implementation of card acquisition strategies to achieve targets for all consumer credit card products. Identify and implement new opportunities for credit card to streamline our back-office fulfillment process and drive improvements to sales funnel. Determine feasibility and financial impact while contributing to CIBC’s client experience objectives.
  • Leadership – Manage and own final accountability for client acquisition back-office fulfillment across channels and strategic plan and initiatives for all consumer credit card products. Continuously monitor and interpret business results against key performance targets to recommend growth initiatives.
  • Relationship Management – Collaborate with key partner stakeholders to ensure alignment with cards acquisition back-office fulfillment strategies being implemented. Establish rapport and work effectively with internal and external partners including Credit Card Services, Digital, Retail Channels,, Risk Management, Finance, Legal and Compliance, Sales Support, Marketing, Technology, other lines of businesses, and business partners.
  • Platform Management – Understand and be accountable for all change related to the systems which impact the acquisition of credit cards and back-office fulfillment processes
  • Process Management – Be knowledgeable on processes for the many channels where cards are sold, ensuring all are considered as it relates to back-office fulfillment and enterprise projects.

FAQs

What is the role of the Group Product Manager, Cards Acquisition Enablement at CIBC?

The Group Product Manager, Cards Acquisition Enablement is responsible for managing and implementing the cards acquisition enablement roadmap for all consumer credit card products. This includes leading back-office fulfillment processes across all channels, driving revenue enhancement strategies to maximize cardholder profitability, and ensuring CIBC remains competitive in the marketplace.

What are the key responsibilities in this position?

Key responsibilities include developing and implementing card acquisition strategies, managing client acquisition back-office fulfillment, collaborating with various internal stakeholders, understanding changes in systems affecting credit card acquisition, and being knowledgeable about processes in different sales channels.

What qualifications or experience are required for this position?

Candidates should have experience in strategic and business planning, business model development, and marketing best practices. Strong analytical skills and a proven ability to execute new initiatives are essential. In-depth knowledge of the credit card business, financial services, and product management experience are significant assets.

What skills are important for success in this role?

Important skills include strategic planning abilities, strong leadership qualities, relationship management skills, platform and process management knowledge, and a collaborative approach to problem-solving. Additionally, being client-focused and demonstrating accountability and teamwork are essential.

What is the duration of this position?

This is a 10-month secondment position.

What values does CIBC prioritize in its employees?

CIBC values trust, teamwork, and accountability. They seek team members who bring their authentic selves to work, engage purposefully with clients, thrive in collaborative environments, and act with ownership and initiative.

What does CIBC offer to its employees?

CIBC offers competitive compensation, banking benefits, wellbeing support, employee and family assistance programs, and recognition through their MomentMakers program, which rewards social contributions. They also strive to create opportunities for personal and professional growth.

How does CIBC ensure an inclusive workplace?

CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. They actively seek applicants with a wide range of abilities and provide accessible candidate experiences.

Is there any assessment involved in the application process?

Yes, applicants may be asked to complete an attribute-based assessment and other skills tests related to the position, such as coding, French proficiency, or MS Office skills. The goal is to get to know the candidates better and assess their fit for the role.

What must candidates ensure prior to applying?

Candidates need to be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.

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CIBC

Ambitions Made Real

Finance
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

The Canadian Imperial Bank of Commerce (CIBC) is a major financial institution that provides a wide range of banking and financial services. CIBC's ultimate mission is to be a leading, innovative financial institution that helps clients achieve their financial goals. The bank's purpose is rooted in delivering trusted advice and exceptional service to individuals, businesses, and communities. CIBC is committed to fostering economic growth, supporting financial well-being, and contributing to the overall prosperity of its clients and the regions it serves. With a focus on integrity and customer satisfaction, CIBC plays a vital role in the Canadian and international financial landscape, offering solutions that span banking, wealth management, and capital markets to meet the diverse needs of its stakeholders.

Benefits

  • Financial health

    Rewards and resources to support your short and long-term financial goals. At a glance: 50% employee share matching plan, Employee Banking Offer including free banking services, credit cards and more, Defined Benefit Pension Plan that provides you with a secure retirement for life

  • Mental health

    Resources to support your mental health and increase your resiliency. At a glance: Mental health therapy covered at 100% and $5,000 per person per year, Online and in-person counselling, Shareable mental health video library, Mindfulness education and practice tools

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