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GSOC Operator

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Gap Inc.

11d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Hyderabad, +1

AI generated summary

  • You must use data creatively for solutions, collaborate with stakeholders on Asset Protection, excel in customer service under pressure, and present problem analysis effectively.
  • You will support Asset Protection strategies, execute preventative measures, analyze data for investigations, communicate effectively, and promote an inclusive environment for staff and customers.

Requirements

  • Experience using data to tell a story to determine and implement solutions
  • Collaborate with internal and external stakeholders to support Asset Protection strategies, including the ability to negotiate and build consensus across multiple stakeholders and functions
  • Experience in customer service and/or a high-pressure, multitask environment
  • Ability to actively learn and immediately apply learnings into decisions and behaviors
  • Present problem analysis and recommended solutions in a creative and logical manner

Responsibilities

  • Supports Asset Protection strategies, standards, and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity.
  • Responsible for the consistent, effective execution of Asset Protection in order to protect stores, distribution centers, and identify and mitigate risks for evolving business environment.
  • Leverages data gained through process evaluations and Brand data research to influence investigative direction, management.
  • Able to communicate difficult concepts in a simple manner.
  • Upholds the company and brand culture and creates an inclusive environment where both customers and employees feel valued, appreciated, and a sense of belonging.

FAQs

What is the role of a GSOC Operator at Gap Inc.?

The GSOC Operator is responsible for protecting People, Assets, and Brands while creating a safe environment for employees and customers. This includes supporting Asset Protection strategies and working with cross-functional teams to mitigate risks.

What qualifications are necessary for the GSOC Operator position?

Candidates should have experience using data to inform decision-making, collaborate with stakeholders, work in a multitasking environment, and present problem analyses creatively and logically.

What kind of environment does the GSOC Operator work in?

The GSOC Operator works in an energized, fast-paced environment focused on safety and customer-centric strategies.

What type of communication skills are required for this role?

The role requires the ability to communicate difficult concepts in a simple manner and present recommendations effectively.

What benefits does Gap Inc. offer to GSOC Operators?

Gap Inc. offers competitive paid time off, comprehensive health coverage, a health and wellness program, benefits to support parenthood, and retirement planning assistance, among others.

Is Gap Inc. committed to diversity and inclusion?

Yes, Gap Inc. is dedicated to fostering a diverse and inclusive environment and has received recognition for its commitment to equality.

What type of work experience is preferred for this role?

Experience in customer service, high-pressure environments, and the ability to actively learn and apply knowledge is preferred.

Does Gap Inc. provide training for the GSOC Operator position?

Yes, Gap Inc. provides training to ensure that GSOC Operators can actively learn and apply new information into their roles effectively.

Are there opportunities for career growth within this position?

Yes, Gap Inc. encourages growth and development and provides opportunities for employees to advance within the company.

What is the company culture at Gap Inc. like?

The company culture at Gap Inc. is focused on creating an inclusive environment where customers and employees feel valued, appreciated, and have a sense of belonging.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.