FAQs
What is the job title for this position?
The job title is Guest Services Representative at South Seminole Hospital.
What are the working hours for this position?
The position is full-time, requiring 38 hours a week on the first shift.
What days of the week will I be expected to work?
You will be scheduled to work on Sunday, Tuesday, Wednesday, and Friday.
What qualifications do I need to apply for this position?
You need a high school diploma or equivalent, and experience in a customer service setting is required.
How much customer service experience is required for this role?
Two (2) years of experience in a customer service setting is required.
Is there any specific licensure or certification needed for this position?
No specific licensure or certification is required for this position.
Are there any benefits included with this job?
Yes, there is a benefits package that begins on day one for full-time and part-time employees, along with flexible schedules and tuition reimbursement up to $5,000 a year.
What tasks are included in the essential functions of this role?
Essential functions include providing directions, escorting guests, responding to needs, making rounds in patient areas, and maintaining relationships with hospital staff and departments.
How does Orlando Health support professional growth for employees?
Orlando Health encourages professional growth and development through mandatory education, in-services, and other related opportunities.
What is the work environment like at South Seminole Hospital?
South Seminole Hospital is recognized as one of the "Best Places to Work," providing a professional and compassionate care environment.
Do I need to dress in a certain way for this position?
Yes, you are expected to present a professional image in dress, hygiene, and communication skills.
Are there any specific attendance requirements for this position?
Yes, you are expected to maintain reasonably regular and punctual attendance consistent with Orlando Health policies and other governing standards.