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H&M Sales Associate - Livermore

H

H&M

14d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Livermore

AI generated summary

  • You are a passionate, multitasking team player with a positive attitude and willingness to learn. Must be able to lift heavy items, stand for long periods, and have a flexible schedule.
  • You will engage with customers, maintain a tidy sales floor, unload and label merchandise, stock and replenish garments, ring up transactions, promote the loyalty program, collaborate with colleagues, and prioritize safety and security procedures.

Requirements

  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends

Responsibilities

  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

FAQs

What are the main responsibilities of a H&M Sales Associate?

The main responsibilities of a H&M Sales Associate includes advising customers, keeping them in style, delivering the best customer experience, contributing to the store's sales and profit, offering assistance, sharing product and fashion knowledge, creating an easy shopping environment, and actively contributing to creating a best team.

How should a H&M Sales Associate interact with customers?

A H&M Sales Associate should always put customers first, offer assistance, and share their product and fashion knowledge to provide the best customer experience.

What are the expectations for teamwork as a H&M Sales Associate?

H&M Sales Associates are expected to share knowledge and skills with colleagues to actively contribute to creating a best team to meet customers' expectations.

What standards, policies, and procedures should a H&M Sales Associate follow?

A H&M Sales Associate should work in accordance with H&M standards, policies, procedures, and legal requirements to ensure consistency and compliance in their role.

Fashion & Arts
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.